Retail Security Officer | Bayside

Securecorp; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Recognition & rewards

Career development

Wellbeing support

Exclusive discounts

Learning & development

Job summary

Securecorp is seeking Retail Security Officers across multiple sites in Bayside and southeastern suburbs, offering full-time, part-time and casual roles. The successful candidates will maintain a safe retail environment, provide high-quality customer service and comply with site procedures and WHS requirements.

Applicants should hold a current Victorian Security Licence, First Aid/CPR, and have retail security experience.

Qualifications

• Current Victorian Security Licence required.
• First Aid and CPR certification required.
• Experience in retail security preferred, 3 months in the last 2 years.
• Private security licence maintained for at least 6 months.
• Professional presentation and customer-focused approach.

Responsibilities

• Conduct regular foot patrols and monitor retail premises to deter theft and maintain safety.
• Provide professional, friendly customer service to customers, retailers and centre management.
• Identify and respond to incidents and emergencies.
• Manage access and respond to security concerns.
• Prepare accurate incident reports and maintain security records.
• Liaise with management, staff, emergency services and other stakeholders.

Skills

Customer service

Communication skills

Observation

Incident reporting

Teamwork

Problem solving

Education

Certificate II in Security Operations

Job description

Retail Security Officers – Full-Time, Part-Time & Casual Opportunities

Locations: Bayside/Southeastern Suburbs, VIC

About Securecorp

Securecorp is a successful, progressive and award-winning Australian company providing security, cleaning, electronic security and monitoring services nationwide. We partner with clients across a diverse range of industries, including retail, major events, corporate, aviation and more.

Our reputation is built on professionalism, reliability, integrity and delivering results. We are committed to creating a supportive workplace where our people feel valued and have opportunities to grow and develop their careers.

Join Our Retail Security Team

Securecorp is seeking professional, reliable and customer-focused Retail Security Officers to join our growing teams across Cranbourne, Frankston and Bayside.

We have opportunities available for Full-Time, Part-Time and Casual Security Officers who take pride in maintaining a safe and secure retail environment while delivering outstanding customer service. If you're proactive, approachable and committed to providing a high standard of security, we'd love to hear from you.

Key Responsibilities

As a Retail Security Officer, you will play an important role in protecting our clients, their staff, customers and property. Your responsibilities will include:

• Conducting regular foot patrols and monitoring retail premises to deter theft, identify risks and maintain a safe environment.
• Providing professional, friendly and customer-focused service to customers, retailers and centre management.
• Identify and respond to potential incidents.
• Managing access and responding appropriately to security concerns, incidents and emergencies.
• Identifying hazards, assessing risks and taking appropriate action to maintain safety.
• Preparing accurate incident reports and maintaining detailed security records.
• Liaising professionally with management, retail staff, emergency services and other stakeholders as required.
• Supporting the implementation of site procedures, company policies and workplace health and safety requirements.

What We're Looking For

To be successful in this role, you will demonstrate:

• A current Victorian Security Licence
• Valid First Aid and CPR certification.
• Competent to perform all duties outlined under the Security Service Industry
• Has maintained a valid private security licence for at least the previous 6 months
• Holds a minimum Certificate II in Security Operations
• Has worked in retail security for at least 3 months in the previous 2 years
• Has worked at Level 1 or above for a minimum of 6 months
• Previous experience in the security industry, with retail security experience required
• Excellent, Strong communication and customer service skills.
• A professional presentation and a calm, confident approach when dealing with challenging situations.
• The ability to work independently and contribute positively to a team.
• Strong observation, problem-solving and incident-reporting skills.
• Flexibility to work a rotating roster, including evenings, nights and weekends, where required.

Available Positions

We currently have the following opportunities available across our retail sites:

• 2 Full-Time positions
• 2 Part-Time positions
• Multiple Casual positions

Opportunities are available across Bayside and Southern suburbs. Roster requirements will vary depending on the site and employment arrangement.

Why Join Securecorp?

At Securecorp, we recognise that our people are at the heart of our success. When you join our team, you'll have access to a range of employee benefits and development opportunities, including:

• Recognition and Rewards: Be recognised for your contribution, commitment and achievements.
• Career Development: Access opportunities for career progression and professional growth.
• Wellbeing Support: Access our Employee Assistance Program and wellbeing platform.
• Exclusive Discounts: Enjoy discounts and offers across selected retailers, restaurants, fitness centres and other lifestyle services.
• Learning and Development: Build your skills through online professional and personal development programs.

Build Your Future with Securecorp

Are you ready to take the next step in your security career?

Join a professional team where your contribution matters and your commitment to safety, service and security is valued. Whether you're seeking a long-term full-time career, part-time work or casual opportunities, Securecorp offers the chance to be part of a respected organisation delivering essential services to the community.

Securecorp is committed to Diversity, Equity and Inclusion. We welcome applications from people of all backgrounds, including First Nations peoples, women, people of all ages, people with disability and members of the LGBTQIA+ community.

Securecorp Protective Services Pty Ltd
Private Security Business Licence: 805-434-70S