Retail Security Officer: Customer‑Focused & Proactive

Securecorp; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Recognition & rewards

Career development

Wellbeing support

Exclusive discounts

Learning & development

Job summary

Securecorp is seeking Retail Security Officers across multiple sites in Bayside and southeastern suburbs, offering full-time, part-time and casual roles. The successful candidates will maintain a safe retail environment, provide high-quality customer service and comply with site procedures and WHS requirements.

Applicants should hold a current Victorian Security Licence, First Aid/CPR, and have retail security experience.

Qualifications

• Current Victorian Security Licence required.
• First Aid and CPR certification required.
• Experience in retail security preferred, 3 months in the last 2 years.
• Private security licence maintained for at least 6 months.
• Professional presentation and customer-focused approach.

Responsibilities

• Conduct regular foot patrols and monitor retail premises to deter theft and maintain safety.
• Provide professional, friendly customer service to customers, retailers and centre management.
• Identify and respond to incidents and emergencies.
• Manage access and respond to security concerns.
• Prepare accurate incident reports and maintain security records.
• Liaise with management, staff, emergency services and other stakeholders.

Skills

Customer service

Communication skills

Observation

Incident reporting

Teamwork

Problem solving

Education

Certificate II in Security Operations

Job description

Securecorp is seeking Retail Security Officers across multiple sites in Bayside and southeastern suburbs, offering full-time, part-time and casual roles. The successful candidates will maintain a safe retail environment, provide high-quality customer service and comply with site procedures and WHS requirements.

Applicants should hold a current Victorian Security Licence, First Aid/CPR, and have retail security experience.