Retail Sales Representative

Trumps Pty Ltd; Melbourne; On-site; AUD 60,000 - 90,000; Full time

Job summary

Trumps Pty Ltd in Victoria is seeking a motivated Retail Sales Representative to strengthen our presence across the state and drive sales growth.

This hands-on field role focuses on relationship management, merchandising and promoting products in retail stores. You will work with cross-functional teams to deliver targets, expand distribution, and ensure visible, well-ticketed displays.

Qualifications

• FMCG sales experience is required.
• Merchandising experience with retail displays.
• Strong communication and presentation skills.
• Proven relationship-building abilities with customers.
• Good planning, organization and time-management.
• Detail-oriented with initiative and problem-solving.
• Valid driver's licence.

Responsibilities

• Drive sales performance to monthly budgets and targets.
• Build strong relationships with retail customers.
• Maximise in-store execution and promo displays.
• Grow product distribution and availability.
• Deliver and support promotional campaigns in-store.
• Plan call cycles and manage territory effectively.
• Coordinate customer orders and follow up on stock.
• Collaborate with Customer Service, Supply Chain, Quality and Marketing.
• Provide timely sales forecasts and reports.

Skills

FMCG sales

Merchandising

Communication

Relationship-building

Presentation skills

Time management

Planning

Attention to detail

Initiative

Driver's license

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Trumps is a proudly Australian-owned, third-generation family business with over 80 years of experience supplying quality pre-packed and bulk dry food products and ingredients to the Australian and international markets.

We are passionate about quality, customer service and building strong partnerships with our customers. We are looking for a motivated and commercially minded Retail Sales Representative to strengthen our presence across Victoria and drive sales and distribution growth.

About the role

Reporting to the National Retail Manager, you will be responsible for managing and growing customer relationships across your Victorian territory, achieving sales targets and increasing product distribution and visibility in retail stores.

This is a hands-on field sales role suited to someone who enjoys working with customers, identifying opportunities and turning sales plans into results. You will combine relationship management and commercial sales with practical in-store merchandising and promotional execution.

Key responsibilities

Drive sales performance: Achieve monthly sales budgets, sales targets and margin objectives while growing distribution across your territory.

Build customer relationships: Develop strong working relationships with retail customers, understand their needs and identify opportunities to grow existing accounts.

Maximise in-store execution: Maintain clean, well-presented and correctly ticketed displays, shelves and promotional stands, including off-location displays where required.

Grow product distribution: Identify opportunities to expand product ranging, improve availability and increase product visibility.

Deliver promotional activity: Communicate upcoming promotions, support promotional displays and point-of-sale initiatives, and ensure marketing priorities are executed in store.

Manage territory performance: Plan customer call cycles, manage your territory effectively and identify opportunities through market and competitor insights.

Coordinate customer orders: Place orders through the relevant systems or Customer Service team and follow up on stock availability, delivery discrepancies and customer enquiries.

Collaborate across the business: Work closely with Customer Service, Supply Chain, Quality and Marketing teams to resolve issues and deliver a positive customer experience.

Report and improve: Maintain accurate customer information, provide timely sales forecasts and reports, and identify opportunities to improve sales and distribution.

About you

You are a proactive, organised and commercially focused sales professional who enjoys working independently, building relationships and delivering measurable results.

To be successful, you will bring:

FMCG sales experience and a demonstrated ability to achieve sales targets.

Merchandising experience, including maintaining retail displays and executing promotional activity.

Strong communication, relationship-building and presentation skills.

A customer-focused approach and the confidence to identify and pursue sales opportunities.

Strong planning, organisation and time-management skills.

Attention to detail and the ability to manage competing priorities.

Initiative, flexibility and a practical approach to problem-solving.

A current and valid driver's licence.

Experience in the food industry and proficiency in Microsoft Office, including Excel, Word and PowerPoint, will be highly regarded.

Join an established Australian family business with a long-standing reputation in the food industry. You will have the opportunity to build customer partnerships, take ownership of your territory and make a tangible contribution to sales growth and brand presence across Victoria.

Ready to take the next step?

If you are a results-driven FMCG sales professional who enjoys building customer relationships and delivering strong in-store execution, we would love to hear from you.