Retail Sales Associate – Onsite, Customer Experience

Crocs; Melbourne; On-site; AUD 28,000 - 34,000; Full time

Job summary

Crocs Melbourne Central is seeking a Store Sales Associate to deliver exceptional customer experiences on a full-time on-site basis. You will promote Crocs products, assist customers, operate the POS system, and support store promotions and events to drive sales and loyalty.

You should be 18+, have 1–2 years in retail, be fluent in English, and willing to work rotational shifts including weekends and holidays. Training provided and growth opportunities available.

Qualifications

• Minimum 1–2 years of working experience, preferably in retail.
• Fluent in English; proficiency in other language(s) an advantage.
• Willing to work rotational shifts including weekends and public holidays.

Responsibilities

• Deliver outstanding service to customers using the CROCS service approach.
• Adhere to CROCS Asset Protection policies, inventory control and compliance procedures.
• Lead by example and collaborate with Store Management to improve personal KPIs through sales-driven techniques.
• Support daily retail operations: POS management, stock replenishment, pricing/markdowns, loyalty programs, and store cleanliness.
• Learn and assist in various store departments including customer service, product knowledge, visual presentation, and stock room management.
• Contribute to a positive team environment by sharing ideas and feedback.

Skills

Customer service

Retail experience

POS system

Education

High School Diploma

Tools

Point of Sale system

Job description

Crocs Melbourne Central is seeking a Store Sales Associate to deliver exceptional customer experiences on a full-time on-site basis. You will promote Crocs products, assist customers, operate the POS system, and support store promotions and events to drive sales and loyalty.

You should be 18+, have 1–2 years in retail, be fluent in English, and willing to work rotational shifts including weekends and holidays. Training provided and growth opportunities available.