Retail Sales Associate — Fast-Paced Growth & Service

Crocs; Melbourne; On-site; AUD 32,000 - 41,000; Full time

Job summary

Crocs South Wharf Outlet in Melbourne is seeking a Store Sales Associate to deliver exceptional customer service and support daily store operations. You will educate customers on Crocs products, run promotions, and participate in events to drive sales.

The role involves POS transactions, product knowledge, stock replenishment, pricing and loyalty programs, with a focus on teamwork and a positive store atmosphere. Comfortable with shifts including weekends; 18+ and retail experience preferred.

Qualifications

• Minimum 1–2 years of working experience, preferably in retail.
• Fluent in English; proficiency in other languages is an advantage.
• Able to stand for long periods and lift light loads.

Responsibilities

• Deliver outstanding service to customers following the Crocs CHARM service model.
• Support store team in achieving goals and store initiatives.
• Assist with POS operations, stock replenishment, pricing and markdowns, and loyalty programs.
• Maintain store cleanliness and recovery standards.
• Learn and assist in other departments: consumer service, product knowledge, visual presentation, stock room.
• Contribute to a positive team environment with open communication.

Skills

Retail experience

Customer service

POS familiarity

Education

High School Diploma

Tools

POS system

Job description

Crocs South Wharf Outlet in Melbourne is seeking a Store Sales Associate to deliver exceptional customer service and support daily store operations. You will educate customers on Crocs products, run promotions, and participate in events to drive sales.

The role involves POS transactions, product knowledge, stock replenishment, pricing and loyalty programs, with a focus on teamwork and a positive store atmosphere. Comfortable with shifts including weekends; 18+ and retail experience preferred.