Retail Pharmacy Manager

Sebring Group; Brisbane; Presencial; AUD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible rostering

Salary package

Training & development

Inclusive culture

Descripción de la vacante

Sebring Group in Brisbane seeks an experienced retail manager for a pharmacy setting to grow the business and deliver exceptional customer service. You will lead by example, coordinate staff, drive promotions, and ensure stock control and presentation meet high standards.

Key attributes include strong leadership, pharmacy experience, merchandising, and a keen eye for detail. The role offers flexible rostering and a competitive salary package within a supportive culture.

Formación

• Experience in retail pharmacy management is required.
• Proven leadership and team-management skills.
• Strong merchandising and customer service abilities.
• Good literacy and numeracy.
• Proficient computer skills; POS Works experience preferred.

Responsabilidades

• Ensure all customers receive exceptional customer service.
• Oversee and enhance the performance of the retail business.
• Coordinate and delegate tasks with clear direction and motivation.
• Support promotions planning and execution with staff to maximise sales.
• Monitor sales, GP% and stock; develop strategies to drive sales.
• Keep store presentation, stock merchandising, cleanliness and friendliness.
• Maintain stock control and ordering.

Conocimientos

Leadership

Retail pharmacy

Merchandising

Customer service

Literacy

Numeracy

Computer literacy

Team player

Business acumen

Attention to detail

Herramientas

POS Works

Descripción del empleo

This Pharmacy is looking for an experienced retail manager who is committed to helping the business grow and providing extraordinary customer service. Retail Managers set the bar when it comes to their customer’s experience in-store, and you will demonstrate a lead-by-an-example philosophy.

Responsibilities:

• Ensure all customers receive exceptional customer service
• Critical role in overseeing and enhancing the performance of the retail business
• Co-ordinate and delegate tasks, and expectations to ensure the team has direction, is motivated, and excels in day-to-day activities and service.
• Support catalogue and supplier promotions by planning, organising, and implementing promotional activities with staff to maximise sales.
• Monitor the performance of sales, GP% and stock and hand. Develop and implement strategies to drive sales
• Ensure store is well presented, all stock merchandised, clean and tidy as well as customer friendly according to the Pharmacy's merchandising standards.
• Maintain stock control and ordering

Skills and Experience:

• Effective leadership and management experience
• Current retail pharmacy experience is essential
• Strong merchandising skills
• Outstanding customer service and communication skills
• Strong literacy and numeracy skills
• Skilled computer literacy
• Experience using the POS Works POS system is preferred but not essential
• Dedicated work ethic and a strong team player
• Strong business acumen and eye for detail

What's on offer:

• Flexible rostering opportunities
• Attractive salary package
• Training and career development
• Inclusive company culture