Retail Manager (Ampol Inverell Roadhouse)

Global Vision Recruitment; Inverell; On-site; AUD 79,000 - 85,000; Full time

Benefits offered by this job

Superannuation 12%

Job summary

Ampol Inverell Roadhouse is seeking an experienced Retail Manager to oversee daily operations of a busy 24-hour service station and convenience store in Inverell, NSW. The site offers fuel, convenience items, and on-site facilities for travelers.

The role requires a minimum of 1 year in retail management, with a preference for experience in service stations or roadhouses. Join a fast-paced team and drive sales, service and compliance across all functions.

Qualifications

• Minimum of 1 year experience in retail management.
• Tertiary qualification in Retail Management, Business Administration, or Hospitality Management preferred but not required.
• Experience in service station, roadhouse or high-volume convenience store is advantageous.

Responsibilities

• Manage daily operations of the service station, convenience store and related retail services.
• Monitor fuel and convenience product ranges, stock levels and ordering.
• Develop purchasing, pricing and promotions to support sales and profitability.
• Promote products and services and assist customers professionally.
• Maintain stock records, sales, cash transactions and financial data.
• Monitor budgets, sales performance and operating expenses.
• Recruit, train, supervise and roster staff for 24-hour coverage.
• Handle customer inquiries and resolve complaints promptly.
• Ensure health, safety and food service standards are met.
• Coordinate day-to-day operations to serve local customers and travellers.

Skills

Stock control

Purchasing

Staff supervision

Customer service

Problem solving

Financial management

Time management

24-hour operations

Education

Retail management qualification

Job description

Job Description

Global Vision Recruitment on behalf of Ampol Inverell Roadhouse

Date Posted: August 17, 2026

Position: Retail Manager

Salary: $79,000 - $85,000 per annum plus 12% Superannuation

Hours: 38 hours per week

Mode: Full Time

Location: 143-149 Warialda Road, Inverell NSW 2360

Experience required: Minimum of 1 year experience in retail management

Ampol Inverell Roadhouse is seeking an experienced and motivated Retail Manager to oversee the day-to-day operations of our busy 24-hour service station and convenience retail business in Inverell, NSW. The site provides fuel and convenience services and also includes facilities such as truck parking, showers, public toilets and a restaurant.

Key Responsibilities

• Manage the daily operations of the service station, convenience store and associated retail services, ensuring high standards of customer service and store presentation.
• Monitor fuel and convenience product ranges, stock levels and ordering requirements to ensure products are available to meet customer demand.
• Develop and implement effective purchasing, pricing and promotional strategies to support sales and profitability.
• Promote fuel, convenience products and other services offered by the business and provide customers with knowledgeable and professional assistance.
• Maintain accurate records of stock movements, sales, cash transactions and other financial information.
• Monitor store budgets, sales performance and operating expenses to support the financial objectives of the business.
• Recruit, train, supervise and roster staff to ensure adequate coverage and efficient service across the 24-hour operation.
• Manage customer enquiries and complaints, ensuring issues are resolved professionally and promptly.
• Ensure fuel, convenience store and food-service operations comply with workplace health and safety, food safety and company requirements.
• Coordinate day-to-day operations to maintain reliable service for local customers, travellers and heavy-vehicle operators using the roadhouse.

Qualifications

• Tertiary qualification in Retail Management, Business Administration, or Hospitality Management (preferred but not required)
• Minimum of 1 year experience in retail management, preferably within a service station, convenience store, roadhouse or similar high-volume retail environment.

Skills & Requirements

• Strong understanding of stock control, purchasing, sales and retail operations.
• Demonstrated ability to supervise, train and manage staff.
• Strong customer service and problem-solving skills.
• Good financial, organisational and time-management skills.
• Ability to work effectively in a fast-paced, 24-hour retail environment.
• Strong understanding of workplace health and safety and the importance of maintaining a clean, safe and well-presented store.