Retail Manager

Excel Consulting Services; City of Melbourne; On-site; AUD 80,000 - 90,000; Full time

Job summary

Materesa Pty Ltd is seeking a Retail Manager to lead the Liberty-branded fuel and convenience store. You will oversee daily operations, inventory control, purchasing, staff supervision and financial records, while upholding customer service and safety standards.

The role demands strong leadership, organisational and communication skills, with a focus on budgeting, merchandising and process improvements to drive business performance.

Qualifications

• Relevant qualification in retail management, business, management or a related field.
• Minimum 1 year of relevant professional experience in retail management.
• Experience in supervising staff and rostering.
• Sound experience in stock control, purchasing and supplier coordination.
• Strong leadership and communication skills.
• Understanding of budgeting, cost control and retail performance.
• Familiarity with health and safety compliance in retail environments.

Responsibilities

• Manage day-to-day retail operations for efficient store performance.
• Set product mix, stock levels and customer service standards.
• Oversee inventory, ordering, purchasing and replenishment.
• Coordinate with suppliers on pricing and availability.
• Monitor sales, costs and financial transactions; participate in budgeting.
• Maintain accurate records of stock, sales and purchases.
• Coordinate merchandising, promotions and pricing for sales uplift.
• Recruit, train, roster and supervise retail staff.
• Ensure customer service standards and handle enquiries or complaints.
• Monitor cash handling, POS procedures and financial controls.
• Maintain store presentation, operation and safety standards.
• Implement workplace policies including health and safety compliance.
• Track store performance and implement operational improvements.

Skills

Retail management

Staff supervision

Inventory management

Purchasing & supplier coordination

Leadership

Customer service standards

Budgeting & cost control

Communication

Problem-solving

Education

Retail management qualification or related field

Job description

Job Type: Permanent position | Full time position

Job Description

Hiring! Materesa Pty Ltd operates a Liberty-branded fuel and convenience retail business, providing fuel, convenience products and associated retail services to local residents, motorists and travellers. The business is committed to maintaining reliable service, appropriate product availability, efficient retail operations and a high standard of customer service.

As part of its ongoing operations, Materesa Pty Ltd is seeking an experienced and capable Retail Manager to manage and oversee the day-to-day operations of the retail establishment. The successful candidate will be responsible for managing store operations, stock and inventory control, purchasing and supplier coordination, staff supervision and training, financial and transaction records, customer service standards, merchandising, and workplace health and safety compliance. The role requires strong leadership, organisational and retail management skills to support the efficient and commercially effective operation of the business.

• Position: Retail Manager
• Salary: $85,000 plus Superannuation
• Job Type: Permanent, Full Time.

Key Responsibilities:

• Manage and oversee the day-to-day retail operations, ensuring efficient and consistent operation of the business.
• Determine appropriate product mix, stock levels and customer service standards based on business requirements and customer demand.
• Manage inventory levels and coordinate the ordering, purchasing and replenishment of convenience retail products and other store merchandise.
• Liaise with suppliers, review product availability and pricing, and coordinate purchasing arrangements to maintain appropriate stock levels.
• Monitor sales performance, operating costs and financial transactions and contribute to budgeting and financial control.
• Maintain accurate records relating to stock levels, sales, purchases and other retail transactions.
• Coordinate merchandising, product displays, promotions and pricing to support sales performance and customer engagement.
• Recruit, train, roster, supervise and support retail staff to ensure appropriate staffing levels and effective store operations.
• Establish and monitor customer service standards and address customer enquiries, feedback and complaints as required.
• Monitor cash-handling, point-of-sale and daily transaction procedures to maintain accurate financial controls.
• Ensure the premises are maintained to appropriate presentation, operational and safety standards.
• Implement and monitor workplace policies and procedures, including workplace health and safety requirements relevant to the retail and service-station environment.
• Monitor overall store performance and implement operational improvements to support efficiency, customer service and business performance.

Required Skills and Experience:

• Relevant qualification in retail management, business, management or a related field, or an equivalent relevant qualification.
• Minimum 1 year of relevant professional experience in retail management or managing the operations of a retail establishment.
• Demonstrated experience in staff supervision, rostering, training and day-to-day team management.
• Sound experience in inventory management, stock control, purchasing and supplier coordination.
• Understanding of retail sales, merchandising, pricing and customer service standards.
• Ability to maintain and monitor stock, sales and financial transaction records.
• Sound understanding of budgeting, cost control and retail business performance.
• Strong leadership, organisational, communication and problem-solving skills.
• Good understanding of workplace health and safety requirements and operational compliance.
• Previous management experience within a service station, convenience store or similar retail environment will be highly regarded.