Assistant Store Manager - Forrest Highway South

Ampol; Shire Of Murray; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

World-Class Training

Competitive Salary

Career Advancement

Inclusive Culture

Job summary

Ampol seeks an Assistant Store Manager to help run daily store operations, coach staff, and uphold exceptional customer service in a fast-paced retail environment.

You will support opening/closing, cash handling, and safety compliance while fostering a collaborative team culture and promoting Ampol’s brand. Weekend and overnight shifts may be required to meet store needs.

Qualifications

• Experience in retail or customer service is preferred.
• Ability to operate POS and handle cash accurately.
• Strong communication and teamwork skills.
• Flexibility to work across a 7-day roster, including nights and weekends.

Responsibilities

• Lead by example in delivering outstanding customer service and resolving inquiries.
• Monitor stock levels and assist in inventory management and ordering.
• Focus on profitability while managing costs and waste.
• Adapt to a fast-paced, compliance-driven environment and priorities.
• Help implement and execute the convenience retail strategy.
• Availability to work weekends and overnights when needed.

Skills

Customer service

Store leadership

Cash handling

POS operation

Teamwork

Tools

POS system

Job description

Job Description

At Ampol, We’re Powered by People!

We're transforming the concept of convenience and need dynamic retail leaders to shape our vision. As a key player in our team, you'll use your experience to coach and inspire our retail staff, enhance their customer service and operational skills, and embody the Ampol brand.

About the role:

Our Assistant Store Managers assist in managing day-to-day store operations, including opening and closing procedures, cash handling, and ensuring compliance with safety and regulatory standards. They support, coach, and motivate the store team and foster a collaborative work environment.

Key responsibilities:

• Customer Service Excellence: Lead by example in providing outstanding customer service, addressing customer inquiries, and resolving complaints to ensure a positive experience.
• Inventory Management: Assist in monitoring stock levels, managing inventory, placing orders, and ensuring the store is well-stocked and organized.
• Drive Performance: Focus on profitability while managing costs, expenses, and waste.
• Adapt and Excel: Thrive in a fast-paced, compliance-driven environment while balancing competing priorities.
• Execute Strategy: Bring our convenience retail strategy to life.
• Availability Required: Flexibility to work weekends and overnights when needed.

Qualifications:

• Previous retail or customer service experience preferred
• Ability to operate POS and handle cash accurately
• Strong communication and teamwork skills
• Flexibility to work across a 7-day roster, including nights and weekends

What We Offer:

• World-Class Training: training programs to fuel your growth.
• Competitive Salary: Attractive salary packages and incentive schemes.
• Career Advancement: Opportunities for career progression in a supportive environment.
• Inclusive Culture: Be part of a diverse and inclusive workforce where individuality is celebrated.

Recruitment Process:

If you’re selected, we’ll reach out to schedule a phone interview. Successful candidates will be invited for a first interview.

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.