Retail Manager

BAJARANGBALI PTY LTD; Newcastle-Maitland; On-site; AUD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive salary incentives

Training and career growth

Employee discounts

Supportive work environment

Safe and secure workplace

Job summary

Bajarangbali Pty Ltd trading as Bajarangbali Traders in New South Wales, Newcastle-Maitland area, is seeking a Retail Manager to run the day-to-day operations of its retail and convenience store, oversee staff, stock, suppliers, sales and customer service, and ensure compliance with WHS and regulatory requirements.

The role focuses on improving operational efficiency, controlling costs and supporting the business to meet sales and profitability objectives, including rosters, budgets and

Qualifications

• AQF associate degree or Diploma in Business/Retail Management
• 1–2 years of relevant retail management experience
• Strong leadership and team management skills
• Good communication and customer service abilities
• Knowledge of inventory control and sales processes

Responsibilities

• Determine product range, stock levels, pricing and service standards based on demand.
• Develop purchasing, marketing and promotions to drive sales growth.
• Coordinate with suppliers to ensure timely procurement and quality of goods.
• Monitor inventory, perform stocktakes and maintain records.
• Prepare budgets, control costs and reduce wastage to improve profitability.
• Oversee customer service and address enquiries and complaints promptly.
• Recruit, train and supervise staff and prepare rosters.

Skills

Leadership

Staff management

Customer service

Communication

Inventory control

Education

AQF associate degree / Diploma in Retail Management

Job description

Bajarangbali Pty Ltd trading as Bajarangbali Traders is seeking a Retail Manager to manage and coordinate the day-to-day operations of its retail and convenience store. The position is responsible for overseeing staff, managing stock and suppliers, monitoring sales, maintaining customer service standards, coordinating store operations and ensuring compliance with relevant workplace, health, safety and regulatory requirements. The role will also contribute to improving operational efficiency, controlling costs and supporting the business to achieve its sales and profitability objectives.

The Retail Manager will manage and coordinate the day-to-day operations of the retail outlet, ensuring efficient service delivery and effective business performance. The role will manage staff, prepare and coordinate work rosters, oversee customer service, monitor sales performance, and maintain appropriate stock levels and inventory records. Responsibilities will include coordinating purchasing and deliveries, managing operating costs, minimising stock wastage, implementing operational procedures, and maintaining product quality and availability. The Retail Manager will also manage customer enquiries and complaints, ensure compliance with food safety, workplace health and safety and hygiene requirements, and provide operational support to management to achieve business, sales and profitability objectives.

DUTIES & RESPONSIBILITIES

• Determine the appropriate product range, stock levels, pricing and service standards based on customer demand and business requirements.
• Develop and implement purchasing, marketing and promotional strategies to support sales growth and achieve business objectives.
• Coordinate with suppliers and vendors to ensure the timely procurement, delivery and quality of goods and supplies.
• Monitor inventory levels, conduct regular stocktakes and maintain accurate records of stock, sales and financial transactions.
• Prepare and monitor operational budgets, control expenditure and implement cost-effective measures to minimise wastage and improve profitability.
• Promote the establishment’s products and services through advertising, promotional activities and effective customer engagement.
• Oversee daily sales activities, assist customers with product selection and ensure consistent standards of customer service.
• Recruit, train, supervise and coordinate staff, prepare work rosters and allocate duties to maintain efficient staffing and operations.
• Monitor staff performance and guide to ensure employees meet operational and customer service standards.
• Address customer feedback and complaints promptly and professionally to maintain customer satisfaction and business reputation.
• Monitor daily operations and identify opportunities to improve efficiency, service quality and overall business performance.
• Ensure compliance with occupational health and safety, food safety, hygiene and other applicable regulatory requirements.

QUALIFICATIONS & REQUIREMENTS

• AQF associate degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2) in Business, Retail Management, or a related field
• Minimum 1–2 years of relevant experience in retail or customer service management
• Strong leadership and team management skills
• Good communication and customer service abilities
• Knowledge of inventory control, sales processes, and basic financial management

BENEFITS

• Competitive salary with incentives
• Training and career growth opportunities
• Employee discounts
• Supportive work environment
• Safe and secure workplace

About Company

Bajarangbali Pty Ltd trading as Bajarangbali Traders is a retail and convenience business providing a range of everyday consumer products to the local community. The business specialises in the retail sale of products including coffee, beverages and drinks, dog food, stationery, cigarettes and other general retail products. The business operates in a customer-focused retail environment involving daily sales, customer service, stock management, purchasing, supplier coordination and product merchandising. Its operations require effective coordination of employees, inventory, suppliers and customer service while maintaining appropriate workplace health and safety, hygiene and regulatory standards. The business is committed to maintaining product availability, efficient service delivery, effective stock control and smooth day-to-day retail operations.

This job is posted from Workinitiatives platform.

Work Type: Full time

Salary: $80000-90000

Job Publish: 05-10-2026

Job Expire: 04-11-2026