Retail manager

Golden Sea Forest PTY LTD; Toowoomba Regional; On-site; AUD 70,000 - 90,000; Full time

Job summary

Jasmine Asian Food Market in Toowoomba, Queensland, is seeking a Retail Manager to oversee daily operations, supervise staff, manage stock and supplier coordination, and ensure food safety compliance.

You will work closely with owners and employees to maintain high service standards, plan merchandising, and handle purchasing and customer inquiries.

This role requires 2–3 years of retail management experience, strong leadership, and good organisational skills in a busy store environment.

Qualifications

• 2–3 years of experience in retail management.
• Experience supervising and training staff.
• Strong leadership and organisational skills.
• Knowledge of stock control, purchasing and merchandising.
• Good customer service and cash-handling procedures.
• Ability to work in a busy retail environment.

Responsibilities

• Manage day-to-day operation of Jasmine Asian Food Market.
• Plan staffing, schedules and store activities.
• Recruit, train, and supervise retail employees.
• Allocate duties and monitor performance.
• Ensure high standard of customer service and handle enquiries.
• Monitor stock levels and arrange purchasing.
• Negotiate with suppliers on product selection and pricing.
• Receive, inspect and manage stock inventory.
• Review sales and determine product ranges.

Skills

Retail management

Staff supervision

Stock control

Purchasing

Customer service

Leadership

Communication

Tools

POS systems

Inventory management software

Job description

The Retail Manager will be responsible for managing the overall operation of Jasmine Asian Food Market, including staff supervision, stock control, purchasing, customer service, merchandising, supplier coordination and compliance with food safety and workplace requirements. The successful candidate will work closely with the business owners, employees and suppliers to ensure the store operates efficiently and provides a consistently high standard of service to customers.

Key responsibilities

• Manage the day-to-day operation of Jasmine Asian Food Market
• Plan and coordinate store activities, staffing requirements and employee work schedules
• Recruit, train, supervise and support retail employees
• Allocate duties to staff and monitor their performance
• Maintain a high standard of customer service and respond to customer enquiries, feedback and complaints
• Monitor stock levels and arrange the ordering and purchasing of products
• Liaise and negotiate with local and overseas suppliers regarding product selection, pricing, availability and delivery
• Receive and inspect incoming stock to ensure that quantities, quality and pricing are correct
• Manage stock rotation, product expiry dates and inventory records
• Review sales performance and customer demand to determine appropriate product ranges and stock levels

About you

• At least two to three years of experience in retail management, store supervision or a similar role
• Demonstrated experience in managing the daily operations of a retail business
• Strong leadership skills and the ability to supervise, train and motivate employees
• Experience in stock control, purchasing, merchandising and supplier coordination
• Good knowledge of retail sales, customer service and cash-handling procedures
• Strong organisational, communication and problem-solving skills
• The ability to work independently and take responsibility for store operations
• The ability to work in a busy retail environment and manage competing priorities
• Good computer skills and experience using point-of-sale and inventory management systems
• A reliable, responsible and hands-on approach to work

About us

Jasmine Asian Food Market is a well-established Asian grocery store that has been serving the Toowoomba community for more than 14 years. We stock a wide range of Asian groceries, fresh and frozen foods, beverages, household products and specialty ingredients. Our customers come from diverse cultural backgrounds, with a strong focus on the local Southeast Asian community.