RETAIL MANAGER

Sociable Tech Pty Ltd; Hawkesbury; On-site; AUD 80,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance

Access to company vehicle

Job summary

Metro Glossodia is hiring a Retail Manager for its Glossodia store in NSW. The role requires strong leadership to run the site with support from a family‑owned business and offers relocation assistance and access to a company vehicle.

You will manage daily operations, maintain safety standards, supervise staff, oversee stock and POS reporting, and ensure excellent customer service in a busy fuel and convenience retail environment.

Qualifications

• Diploma or Bachelor in Business with 1–2 years in a similar role.
• Experience leading a busy fuel and convenience retail site.
• Strong organisational and staff supervision skills.

Responsibilities

• Oversee day-to-day operations of a fuel and convenience retail site.
• Lead staff, schedule rosters and ensure high customer service.
• Monitor stock, merchandising and stock reconciliation.
• Maintain health and safety and food safety procedures.
• Use Beacon POS and back‑office systems for reporting.

Skills

Retail leadership

Staff mentoring

Customer service

Cash handling

Stock control

Excel

Beacon POS

Education

Diploma of Business

Bachelor of Business

Tools

Beacon POS

Microsoft Excel

Job description

Job Type: Permanent position | Full time position

Job Description

The Trustee for sri danta family trust Sri Krishna Pty ltd T/A Metro Glossodia, a locally owned fuel, oil and retail company invites applications from suitably qualified and experienced individuals to apply for the position of Retail Manager at our busy store in Glossodia NSW 2756. This is an excellent opportunity to run this site on your own with the support and backing from a family-owned business with an outstanding reputation and strong team environment. This is full-time long-term position with relocation assistance available to Glossodia and access to use the sites vehicle.

Benefits

$80,000 - $90,000 annual salary plus super

Task & responsibilities

We are seeking an experienced Retail Manager with a minimum of one - two years of full-time, or equivalent, experience in retail management or a closely related role. The successful candidate must be highly organised, motivated and customer-focused, with the ability to lead and support staff in a busy fuel and convenience retail environment.

• Managing the day-to-day operations of the fuel and convenience retail site to ensure the store operates efficiently, safely and profitably;
• Overseeing console operations and ensuring staff maintain a high standard of customer service at all times;
• Monitoring equipment maintenance requirements, including pump, electrical and store equipment, and ensuring operational issues are identified, reported and resolved promptly;
• Managing store administration, including daily reports, cash handling procedures, balancing, banking and reconciliation;
• Overseeing daily fuel monitoring, including fuel dips, meter readings and fuel reconciliation processes;
• Managing stock control, stocktaking, product rotation, merchandising and stock reconciliation;
• Overseeing the use of Beacon POS, back-office systems, Microsoft Excel and other computer-based systems for reporting, reconciliation and operational management;
• Ensuring operational tasks, reports and deadlines are completed accurately and within required timeframes;
• Maintaining an exceptional customer experience and addressing customer or operational concerns in a professional and timely manner;
• Recruiting, training, mentoring, motivating and supervising staff to maintain strong team performance and service standards;
• Preparing staff rosters and coordinating weekend, flexible and after-hours staffing requirements as needed;
• Ensuring all store operations, policies and procedures are properly implemented and followed;
• Liaising with suppliers, vendors, service providers, internal management and external accountants;
• Driving business profitability by monitoring sales, controlling costs, reducing expenses and minimizing waste;
• Maintaining strong communication with staff, customers, suppliers and management;
• Demonstrating strong leadership, work ethic and genuine commitment to the ongoing success of the business;
• Ensuring compliance with relevant workplace, fuel retail and food safety procedures, with a Food Safety Certificate being desirable.

Qualification & experience

At least Diploma of Business/ Bachelors of Business with minimum of 1-2 years of full time/ equivalent experience in similar position.