Retail Manager

Direct Chemist Outlet Pty; Morayfield; On-site; AUD 55,000 - 75,000; Full time

Job summary

Direct Chemist Outlet Pty in Queensland invites a motivated store leader to join Lilywood for a new store opening early 2027. You will manage staff, promotions, and ensure excellent customer service across the store.

You bring proven leadership, retail pharmacy experience, strong communication, and a keen eye for stock and store presentation. This role offers career progression in a supportive team environment.

Qualifications

• Proven leadership and management experience.
• Current retail pharmacy experience is essential.
• Exceptional customer service and communication skills.
• Computer literacy; experience with POS Works POS system preferred, not essential.
• Dedicated work ethic and team-oriented mindset.
• Strong business acumen and attention to detail.
• Willingness to learn.

Responsibilities

• Uphold Direct Chemist Outlet policies and procedures.
• Coordinate catalogue and in-store promotions.
• Manage staff recruitment, training, retention and development.
• Provide excellent customer service assisting with enquiries.
• Maintain optimal stock control, ordering and minimal Gaps.
• Ensure high-level presentation of the store and service areas.
• Continuously enhance team performance and provide team member feedback.

Skills

Leadership

Retail pharmacy experience

Customer service

Computer literacy

POS Works

Team oriented

Attention to detail

Willingness to learn

Tools

POS Works

Job description

Lilywood | QLD - New Store Opening Early 2027!

Are you a motivated leader with a passion for team management and customer service?

At Direct Chemist Outlet, we’re not just Australia’s fastest-growing pharmacy group (with over 150 stores across QLD, NSW, SA & VIC) — we’re a team that values passion, people, and progress.

We offer a supportive, inclusive work environment with opportunities for career advancement.

Key Responsibilities:

Uphold Direct Chemist Outlet policies and procedures.

Coordinate catalogue and in-store promotions.

Manage staff recruitment, training, retention and development.

Provide excellent customer service assisting with enquiries.

Maintain optimal stock control, ordering and minimal Gaps.

Ensure high-level presentation of the store and service areas.

Continuously enhance team performance and provide team member feedback.

Skills and Experience:

Proven leadership and management experience

Current retail pharmacy experience is essential

Exceptional customer service and communication skills.

Computer literacy; experience with POS Works POS system preferred, not essential.

Dedicated work ethic and team-oriented mindset.

Strong business acumen and attention to detail.

Willingess to learn