Retail Centre Administration Lead

JLL; Ballarat; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Great employee discounts off fitness,…

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia’s

Premium offices

Job summary

JLL is seeking an Administration Coordinator to act as the administrative backbone of a busy retail centre in Ballarat. You will oversee reception, office operations, and complex lease administration processes while ensuring accurate financial reporting and compliance.

You will partner with the Centre Manager and Operations Manager, driving process improvements, mentoring staff, and maintaining strong relationships with tenants, vendors, and stakeholders to deliver exceptional service.

Qualifications

• Experience in administration management within retail property management or similar operational environments.
• Strong financial management capabilities with rent rolls, lease administration and billing experience.
• Advanced proficiency in MS Excel and property management systems for accurate reporting.

Responsibilities

• Lead front-of-house operations and reception management with excellent customer service.
• Oversee tenant and contractor record management across multiple systems with complete accuracy.
• Manage monthly rent roll, rent reviews, arrears, and recoverable costs within deadlines.
• Direct accounts payable processes including coding, POs, vendor payments, and accruals with finance.
• Monitor lease expiries, issue notices, and conduct tenant reconciliations with attention to detail.
• Draft and coordinate centre communications and centre-related documentation.

Skills

Administration

Rent roll

Lease administration

Accounts payable

Vendor management

Reception management

Leadership

Communication

Problem solving

Tools

Property management systems

Accounting software

MS Excel

Job description

JLL is seeking an Administration Coordinator to act as the administrative backbone of a busy retail centre in Ballarat. You will oversee reception, office operations, and complex lease administration processes while ensuring accurate financial reporting and compliance.

You will partner with the Centre Manager and Operations Manager, driving process improvements, mentoring staff, and maintaining strong relationships with tenants, vendors, and stakeholders to deliver exceptional service.