Retail Business Development Manager

LE Surfaces Pty Ltd; Gold Coast City; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Employee discount program

Flexible working arrangements

Professional development

Job summary

LE Surfaces Pty Ltd (VADARA) seeks a Retail Business Development Manager to grow the company’s retail presence on the Gold Coast and neighboring regions. You will identify opportunities, manage relationships with retailers, present product solutions, and drive revenue growth through strategic account expansion.

You will travel regionally, including overnight stays, and coordinate with operations, product, and customer service teams to ensure outstanding customer outcomes.

Qualifications

• Proven experience in retail sales or account management.
• Strong relationship-building skills with retailers and key decision-makers.
• Proficiency with CRM systems and MS Office applications.

Responsibilities

• Identify, prospect and develop new retail business opportunities within the assigned territory.
• Build and maintain strong, long-term relationships with retail customers and key decision-makers.
• Present product solutions and value propositions to potential and existing retail clients.
• Negotiate contracts and commercial terms to achieve mutually beneficial agreements.
• Manage the full sales cycle from initial enquiry through to contract closure and delivery.
• Achieve and exceed sales targets and KPIs.
• Provide regular reporting on sales pipeline, activity and results to management.
• Collaborate with internal teams to ensure excellent customer outcomes.
• Attend industry events and networking opportunities to promote VADARA, LE Surfaces.
• Maintain accurate records of customer interactions and sales activity using CRM systems.
• Heavy lifting may be required for merchandising setups.

Skills

Retail sales

Account management

CRM systems

Negotiation

Driver's license

Travel willingness

Job description

LE Surfaces Pty Ltd ( VADARA) is a leading provider of high-quality surface solutions, committed to delivering exceptional products and service to our customers across Australia. We pride ourselves on our expertise, innovation, and customer-centric approach. Our team is passionate about building strong relationships and driving business growth in the retail sector.

About the role

We are seeking a Retail Business Development Manager to join our dynamic sales team at our QLD location on a full-time basis. In this strategic role, you will be responsible for identifying and developing new retail business opportunities whilst managing and strengthening relationships with existing retail partners. You will play a crucial part in expanding our retail footprint and driving revenue growth across the region. This position offers the opportunity to work directly with retail clients, understand their needs, and provide tailored surface solutions that drive mutual success.

The territory assigned to this role is the general Gold Coast region with regional travel down as far as Coffs Harbour including all the major towns along the way. There will be some regional overnight stays required.

Key responsibilities

• Identify, prospect and develop new retail business opportunities within the assigned territory
• Build and maintain strong, long-term relationships with retail customers and key decision-makers
• Present product solutions and value propositions to potential and existing retail clients
• Negotiate contracts and commercial terms to achieve mutually beneficial agreements
• Manage the full sales cycle from initial enquiry through to contract closure and delivery
• Achieve and exceed sales targets and key performance indicators
• Provide regular reporting on sales pipeline, activity and results to management
• Collaborate with internal teams including operations, product and customer service to ensure excellent customer outcomes
• Attend industry events, trade shows and networking opportunities to promote VADARA , LE Surfaces
• Maintain accurate records of customer interactions and sales activity using CRM systems
• Being a stone product, some heavy lifting is required at times in setting up merchandising and carry samples.

What we're looking for

• Proven experience in retail sales or account management, ideally within the building materials, surfaces, flooring or related industries
• Strong track record of successfully developing new business and exceeding sales targets
• Excellent relationship-building and communication skills with the ability to engage at all levels
• Demonstrated ability to understand customer needs and provide tailored solutions
• Proficiency in CRM systems and Microsoft Office applications
• Valid driver's licence and willingness to travel within the assigned territory
• Self-motivated and results-driven with strong organisational and time management skills
• Knowledge of surface products, flooring or construction materials is advantageous

What we offer

• We offer a competitive remuneration package including base salary, performance-based commissions and incentives.
• You will have the opportunity to work within a supportive, collaborative team environment where your contributions are valued.
• We provide ongoing professional development and training to support your career growth.
• Additional benefits include access to our employee discount program, flexible working arrangements where possible, and a positive workplace culture that promotes work-life balance.
• We are committed to creating an inclusive workplace and welcome applications from candidates of all backgrounds.