Retail Assistant - Accelerated Leadership Opportunity

Reece Group; Newcastle; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Performance based bonuses

Continuous learning and development

Generous discounts on home projects

Reece Boost cashback and discounts

Job summary

Reece Group in Newcastle is seeking a Retail Assistant on an accelerated leadership track. You’ll support plumbers and tradespeople, provide product information, quotes, and friendly service while helping keep the branch running smoothly.

Working with experienced Branch Leaders, you’ll gain hands-on exposure to all aspects of the business and build the skills needed for future leadership roles across our network. Training and progression are designed to fast-track your career within Australia.

Qualifications

• Has leadership potential and a growth mindset.
• Experience in retail sales or leadership and enjoys helping customers both in person and over the phone.
• Tech-savvy and happy to learn new systems.
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends.

Responsibilities

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Maintaining a safe, organised, and welcoming branch environment
• Make deliveries to customers using a company vehicle
• Continue upskilling with tailored on the job training initiatives
• Learning the operational and commercial skills that form the foundation of future leadership roles

Job description

Retail Assistant - Accelerated Leadership Opportunity

As part of the Branch Staff team at Plumbing Newcastle, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.

This is an exciting opportunity to join one of our high-performing talent hubs, designed to fast-track development and build your skills to confidently step into a future leadership position!

Working closely with experienced Branch Leaders, you'll gain hands‑on exposure to all aspects of the business while developing the skills, knowledge and confidence to take on greater responsibilities. If you're someone who enjoys learning, thrives in a customer-focused environment and is motivated by career growth, this role offers a genuine pathway into future leadership opportunities across our network.

A typical day involves:

Providing customer service and information about products

Providing quotes both in person and over the phone

Undertaking pick packing and stock control activities

Maintaining a safe, organised, and welcoming branch environment

Make deliveries to customers using a company vehicle

Continue upskilling with tailored on the job training initiatives

Learning the operational and commercial skills that form the foundation of future leadership roles

We’d love to hear from you if you’re someone who:

We're looking for people with leadership potential and a growth mindset.

Has previous experience in retail sales or leadership and enjoys helping customers both in person and over the phone

Tech‑savvy and is happy to learn new systems

Has a clean, valid driver’s licence and is open to working various shifts, including weekends

Wants to develop their career - either locally or within the broader network.

Our perks and benefits:

Performance based bonuses

Continuous learning and development programs to support your career goals

Generous discounts for those looking to renovate their bathroom or kitchen

Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more

About Reece Plumbing

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.