Retail Admin 2IC — Lead Customer Service & Ops

Domayne; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression

Performance recognition

Flexible work environment

Job summary

Domayne Alexandria Administration is seeking an enthusiastic Administration 2IC to join the team. The role focuses on purchasing processes, customer service, and supporting daily retail operations.

Key duties include assisting the admin manager with creditors, debtors, banking reconciliation, payroll, and monthly reporting. Advanced Excel/Word skills and strong communication are essential; flexibility across trading hours is required.

Qualifications

• Excellent communication skills in English and strong customer service mindset.
• Organised with great time management and ability to work under pressure.
• Ability to coach, lead and motivate a team in a retail admin environment.

Responsibilities

• Assist administration manager with creditors, debtors, banking reconciliation, accounts payable and receivable, payroll and monthly reporting.
• Maintain strong customer service and communication with stakeholders.
• Lead and motivate administration staff; support coaching and training as needed.
• Proficient in Excel and Word; capable of handling multiple tasks with minimal supervision.

Skills

Customer service

Team leadership

Time management

Communication

Detail oriented

Can-do attitude

Tools

Excel

Word

Job description

Domayne Alexandria Administration is seeking an enthusiastic Administration 2IC to join the team. The role focuses on purchasing processes, customer service, and supporting daily retail operations.

Key duties include assisting the admin manager with creditors, debtors, banking reconciliation, payroll, and monthly reporting. Advanced Excel/Word skills and strong communication are essential; flexibility across trading hours is required.