Administration 2IC

Domayne; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression

Performance recognition

Flexible work environment

Job summary

Domayne Alexandria Administration is seeking an enthusiastic Administration 2IC to join the team. The role focuses on purchasing processes, customer service, and supporting daily retail operations.

Key duties include assisting the admin manager with creditors, debtors, banking reconciliation, payroll, and monthly reporting. Advanced Excel/Word skills and strong communication are essential; flexibility across trading hours is required.

Qualifications

• Excellent communication skills in English and strong customer service mindset.
• Organised with great time management and ability to work under pressure.
• Ability to coach, lead and motivate a team in a retail admin environment.

Responsibilities

• Assist administration manager with creditors, debtors, banking reconciliation, accounts payable and receivable, payroll and monthly reporting.
• Maintain strong customer service and communication with stakeholders.
• Lead and motivate administration staff; support coaching and training as needed.
• Proficient in Excel and Word; capable of handling multiple tasks with minimal supervision.

Skills

Customer service

Team leadership

Time management

Communication

Detail oriented

Can-do attitude

Tools

Excel

Word

Job description

• Full Time Position
• Paths for career progression with a trusted national brand

Discover a great place to work at Domayne one of Australia’s premium contemporary retailers. We are the best in the business when it comes to contemporary furniture, beddings, computer and electrical products. Whether furnishing a new home or re-inventing a current one we offer the best Australian made products in the most modern styles.

We are seeking an enthusiastic customer service focused Administration 2IC to join the Domayne Alexandria Administrationteam.

Our Administration 2ICs have a good understanding of purchasing processes, general retail operations and liaising with customers providing exceptional customer service.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Excellent communication skills in both verbal and written English
• To be highly organised and possess great time management skills
• Have the ability to work under pressure, assist coaching, lead and motivated an enthusiastic team
• Assist administration manager in tasks including: Creditors, debtors, banking reconciliation, accounts payable and receivable, payroll, cash books and monthly reporting.
• Must be motivated and have a great eye for detail
• Able to work with minimal supervision
• Competent computer skills with advanced knowledge in Excel and Word
• Experience of resolving customer complaint and making quick decisions to ensure happy customers and timely accurate services
• Enthusiasm and willingness to learn with a “can do” attitude
• Have the ability to prioritise workload and meet deadlines
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Domayne is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment