Administration 2IC

Harvey Norman Global Pty Limited; Sydney; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

Career progression

Recognition program

Flexible work environment

Job summary

Domayne Alexandria Administration is seeking an enthusiastic customer service focused Administration 2IC to join the Domayne Alexandria Administration team. The role involves supporting purchasing processes, retail operations, and providing excellent customer service to our customers.

Applicants should be highly organised, with strong English communication skills, and be able to coach and motivate a team while working under pressure. Advanced Excel and Word skills are required.

Qualifications

• Excellent communication in English, both verbal and written.
• Highly organised with strong time management.
• Ability to coach and motivate a team while working under pressure.
• Experience in accounts payable/receivable, payroll and monthly reporting.

Responsibilities

• Assist administration manager with creditors, debtors, banking reconciliation and monthly reporting.
• Support payroll, cash books and accounts payable/receivable processes.
• Liaise with customers to provide exceptional service and resolve issues.
• Lead and motivate the team to ensure smooth retail administration operations.

Skills

Customer service

Team leadership

Time management

Communication

Excel

Word

Tools

Excel

Word

Job description

Job no: 577261
Work type: Full Time
Location: Alexandria
Categories: Retail Administration

• Full Time Position
• Paths for career progression with a trusted national brand

Discover a great place to work at Domayne one of Australia’s premium contemporary retailers. We are the best in the business when it comes to contemporary furniture, beddings, computer and electrical products. Whether furnishing a new home or re-inventing a current one we offer the best Australian made products in the most modern styles.

We are seeking an enthusiastic customer service focused Administration 2IC to join the Domayne Alexandria Administrationteam.

Our Administration 2ICs have a good understanding of purchasing processes, general retail operations and liaising with customers providing exceptional customer service.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Excellent communication skills in both verbal and written English
• To be highly organised and possess great time management skills
• Have the ability to work under pressure, assist coaching, lead and motivated an enthusiastic team
• Assist administration manager in tasks including: Creditors, debtors, banking reconciliation, accounts payable and receivable, payroll, cash books and monthly reporting.
• Must be motivated and have a great eye for detail
• Able to work with minimal supervision
• Competent computer skills with advanced knowledge in Excel and Word
• Experience of resolving customer complaint and making quick decisions to ensure happy customers and timely accurate services
• Enthusiasm and willingness to learn with a “can do” attitude
• Have the ability to prioritise workload and meet deadlines
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Domayne is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

Advertised: 15 Oct 2026 AUS Eastern Daylight Time