Restaurant Supervisor

The Glen Hotel Pty Ltd; Brisbane; On-site; AUD 34,000 - 44,000; Full time

Job summary

The Glen Hotel is seeking an experienced Restaurant Supervisor to oversee service at Lily Restaurant on the Brisbane Southside. This hands-on role focuses on leading floor service, coaching staff, and ensuring a smooth dining experience in a busy, award-winning venue.

Join a dynamic team at Eight Mile Plains with opportunities to contribute to rostering, stock control, and adherence to food safety and WHS standards.

Qualifications

• Previous supervisory experience in a fast-paced restaurant, bar or hospitality venue.
• Current RSA certification (RMLV highly regarded).
• Strong food service and beverage knowledge — cocktails, wine, spirits and trends.
• Excellent leadership and communication skills, with the ability to train and inspire a team.
• Organised, calm under pressure, with strong attention to detail.
• Availability across weekends and evenings/late nights.

Responsibilities

• Lead and supervise floor service during shifts at Lily Restaurant
• Train, coach and mentor waitstaff to deliver exceptional guest experiences
• Support rostering, opening and closing procedures for the restaurant
• Monitor stock levels and support inventory control processes
• Ensure compliance with food safety, hygiene and WHS standards
• Handle guest interactions, resolving queries and complaints promptly and professionally

Skills

Leadership

Staff training

Guest service

Stock control

Food safety

Job description

The Glen Hotel is looking for an experienced restaurant supervisor to join our award-winning venue in Eight Mile Plains. We're an all-encompassing destination featuring our Deck Bar, Charles Baker Coffee & Donut Shop, Lily Restaurant, Gaming Room, 4.5-star accommodation as well as 5 diverse event spaces and a drive-thru bottle shop.

The Glen is an independent venue, owned by the same family for over 65 years. We are an essential part of our local community, and our team has a genuine passion for hospitality - creating a place where customers feel welcome and comfortable, with a focus on delivering exceptional service alongside our strong food and beverage offerings.

About The Role

Are you a natural leader who thrives on a busy floor? We're on the hunt for a restaurant supervisor to help run the show and to lead service at Lily Restaurant. This role is hands-on and hugely important to keeping service running smoothly while our team deliver exceptional guest experiences. With plans to expand the venue in the next two years, this is your opportunity to be part of something special in a dynamic, award-winning environment.

Restaurant Supervisor, you'll:

Lead and supervise floor service during shifts at Lily Restaurant

Train, coach and mentor waitstaff to deliver exceptional guest experiences

Support rostering, opening and closing procedures for the restaurant

Monitor stock levels and support inventory control processes

Ensure compliance with food safety, hygiene and WHS standards

Handle guest interactions, resolving queries and complaints promptly and professionally

Previous supervisory experience in a fast-paced restaurant, bar or hospitality venue

Current RSA certification (RMLV highly regarded)

Strong food service and beverage knowledge — cocktails, wine, spirits and trends

Excellent leadership and communication skills, with the ability to train and inspire a team

Organised, calm under pressure, with strong attention to detail

Availability across weekends and evenings/late nights

A genuine passion and enthusiasm for the hospitality industry

Ready to Join Our Team?

If this sounds like you, we'd love to hear from you!

The Glen Hotel is one of the largest and most diverse Hotels in the Brisbane area, and only 15 minutes drive from Brisbane city with free parking on-site.

A Unique Hotel Destination On The Brisbane Southside, Featuring The Newest 4.5-Star Luxury Accommodation, Restaurant And Bar, Bistro Dining, Conference And Function Facilities; The Glen Hotel Is Centrally Located Between Brisbane And The Gold Coast.

A popular destination for entertainment and dining there are an excellent array of facilities for business meetings and corporate functions, weddings and private parties.

Source: This is an extract from the company's own website.

The Glen Hotel is one of the largest and most diverse Hotels in the Brisbane area, and only 15 minutes drive from Brisbane city with free parking on-site.

A Unique Hotel Destination On The Brisbane Southside, Featuring The Newest 4.5-Star Luxury Accommodation, Restaurant And Bar, Bistro Dining, Conference And Function Facilities; The Glen Hotel Is Centrally Located Between Brisbane And The Gold Coast.

A popular destination for entertainment and dining there are an excellent array of facilities for business meetings and corporate functions, weddings and private parties.

Source: This is an extract from the company's own website.

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