Lead Restaurant Supervisor - Award-Winning Dining & Bar

the Glen Hotel; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

The Glen Hotel in Eight Mile Plains, Brisbane, is seeking an experienced restaurant supervisor to lead service at Lily Restaurant. This hands-on role focuses on delivering guest experiences, training staff, and maintaining smooth floor operations during busy shifts.

You will supervise floor service, assist with rosters and opening/closing procedures, monitor stock, ensure food safety and WHS compliance, and resolve guest queries with professionalism.

Qualifications

• Previous supervisory experience in a fast-paced restaurant, bar, or hospitality venue.
• Current RSA certification (RMLV highly regarded).
• Availability across weekends and evenings/late nights.
• Strong leadership and communication skills with the ability to train and inspire a team.
• Organised, calm under pressure, with strong attention to detail.

Responsibilities

• Lead and supervise floor service during shifts at Lily Restaurant.
• Train, coach and mentor waitstaff to deliver exceptional guest experiences.
• Support rostering, opening and closing procedures for the restaurant.
• Monitor stock levels and support inventory control processes.
• Ensure compliance with food safety, hygiene and WHS standards.
• Handle guest interactions, resolving queries and complaints promptly and professionally.

Skills

Leadership

Staff training

Guest service

Communication

F&B knowledge

Job description

The Glen Hotel in Eight Mile Plains, Brisbane, is seeking an experienced restaurant supervisor to lead service at Lily Restaurant. This hands-on role focuses on delivering guest experiences, training staff, and maintaining smooth floor operations during busy shifts.

You will supervise floor service, assist with rosters and opening/closing procedures, monitor stock, ensure food safety and WHS compliance, and resolve guest queries with professionalism.