Casual Duty Manager

the Glen Hotel; Brisbane; On-site; AUD 39,000 - 52,000; Part time

Job summary

The Glen Hotel in Eight Mile Plains is seeking an experienced casual Duty Manager to join our award-winning venue. This hands-on role suits someone who thrives in a dynamic, high-volume hospitality environment and enjoys connecting with regulars and the team to deliver the guest experience.

Key qualities include strong communication, delegation of tasks in a busy venue, and a genuine passion for hospitality. Previous gaming experience is highly desired and remuneration reflects your experience.

Qualifications

• Experience in large multifaceted venues.
• Ability to delegate and control a busy venue.
• Gaming experience is highly desired.
• Excellent communication and enthusiasm for hospitality industry.

Responsibilities

• Be hands-on to stay in touch with the customer experience in the venue.
• Lead and coordinate a busy venue with a capable team.
• Support across multiple spaces including Deck Bar, Lily Restaurant, and Gaming Room.

Job description

The Glen Hotel is seeking an experienced casual Duty Manager to join our award-winning venue in Eight Mile Plains. We're an all-encompassing destination featuring our Deck Bar, Charles Baker Coffee & Donut Shop, Lily Restaurant, Gaming Room, 4.5-star accommodation as well as 5 diverse event spaces.

The Glen is an independent venue, owned by the same family for over 64 years. We are an essential part of our local community, and our team has a genuine passion for hospitality - creating a place where customers feel welcome and comfortable, with a focus on delivering exceptional service alongside our strong food and beverage offerings.

About The Role

We're looking for someone with a background in large multifaceted venues who knows how to communicate and connect with regulars and our awesome team to bring it all together. This is your opportunity to be part of something special in a dynamic, award-winning environment.

What to expect:

This is not (totally) an office job – our Managers are "hands-on" which is critical to stay in touch with the customer's experience in the venue

Great remuneration in line with your experience and skills

Experience in medium to high-volume hospitality venues

Ability to delegate and control a busy venue

Gaming experience is highly desired

Excellent communication and innovation

A genuine passion and enthusiasm for our industry