Duty Manager

The Glen Hotel Pty Ltd; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Job summary

The Glen Hotel Pty Ltd in Brisbane is seeking an experienced Duty Manager to lead a large, multifaceted venue known for its diverse facilities and award-winning service. You will work hands-on to stay connected with guest experiences across the Deck Bar, Lily Restaurant, Donut Shop, Gaming Room and event spaces.

The role requires a background in high-volume venues, strong communication and delegation skills, and a genuine passion for hospitality.

Qualifications

• Background in large multifaceted venues with strong communication and team leadership.
• Hands-on management style to stay connected with the customer experience.
• Gaming experience is highly desired and beneficial for the role.
• Excellent communication, innovative thinking and genuine passion for hospitality.

Responsibilities

• Manage a busy, multi-area venue ensuring seamless service delivery.
• Delegate tasks effectively and maintain control of daily operations.
• Engage with regular customers and lead a cohesive team to maintain standards.

Job description

The Glen Hotel is seeking an experienced Duty Manager to join our award-winning venue in Eight Mile Plains. We're an all-encompassing destination featuring our Deck Bar, Charles Baker Coffee & Donut Shop, Lily Restaurant, Gaming Room, 4.5-star accommodation as well as 5 diverse event spaces.

The Glen is an independent venue, owned by the same family for over 64 years. We are an essential part of our local community, and our team has a genuine passion for hospitality - creating a place where customers feel welcome and comfortable, with a focus on delivering exceptional service alongside our strong food and beverage offerings.

About The Role

We're looking for someone with a background in large multifaceted venues who knows how to communicate and connect with regulars and our awesome team to bring it all together. This is your opportunity to be part of something special in a dynamic, award-winning environment.

What to expect:

This is not (totally) an office job – our Managers are "hands-on" which is critical to stay in touch with the customer's experience in the venue

Great remuneration in line with your experience and skills

Experience in medium to high-volume hospitality venues

Ability to delegate and control a busy venue

Gaming experience is highly desired

Excellent communication and innovation

A genuine passion and enthusiasm for our industry

Ready to Join Our Team?

If we sound like the type of venue you want to work for, we'd love to hear from you!

The Glen Hotel is one of the largest and most diverse Hotels in the Brisbane area, and only 15 minutes drive from Brisbane city with free parking on-site.

A Unique Hotel Destination On The Brisbane Southside, Featuring The Newest 4.5-Star Luxury Accommodation, Restaurant And Bar, Bistro Dining, Conference And Function Facilities; The Glen Hotel Is Centrally Located Between Brisbane And The Gold Coast.

A popular destination for entertainment and dining there are an excellent array of facilities for business meetings and corporate functions, weddings and private parties.

Source: This is an extract from the company's own website.

The Glen Hotel is one of the largest and most diverse Hotels in the Brisbane area, and only 15 minutes drive from Brisbane city with free parking on-site.

A Unique Hotel Destination On The Brisbane Southside, Featuring The Newest 4.5-Star Luxury Accommodation, Restaurant And Bar, Bistro Dining, Conference And Function Facilities; The Glen Hotel Is Centrally Located Between Brisbane And The Gold Coast.

A popular destination for entertainment and dining there are an excellent array of facilities for business meetings and corporate functions, weddings and private parties.

Source: This is an extract from the company's own website.