Restaurant Supervisor — Lead Service at Lily Restaurant

The Glen Hotel Pty Ltd; Brisbane; On-site; AUD 34,000 - 44,000; Full time

Job summary

The Glen Hotel is seeking an experienced Restaurant Supervisor to oversee service at Lily Restaurant on the Brisbane Southside. This hands-on role focuses on leading floor service, coaching staff, and ensuring a smooth dining experience in a busy, award-winning venue.

Join a dynamic team at Eight Mile Plains with opportunities to contribute to rostering, stock control, and adherence to food safety and WHS standards.

Qualifications

• Previous supervisory experience in a fast-paced restaurant, bar or hospitality venue.
• Current RSA certification (RMLV highly regarded).
• Strong food service and beverage knowledge — cocktails, wine, spirits and trends.
• Excellent leadership and communication skills, with the ability to train and inspire a team.
• Organised, calm under pressure, with strong attention to detail.
• Availability across weekends and evenings/late nights.

Responsibilities

• Lead and supervise floor service during shifts at Lily Restaurant
• Train, coach and mentor waitstaff to deliver exceptional guest experiences
• Support rostering, opening and closing procedures for the restaurant
• Monitor stock levels and support inventory control processes
• Ensure compliance with food safety, hygiene and WHS standards
• Handle guest interactions, resolving queries and complaints promptly and professionally

Skills

Leadership

Staff training

Guest service

Stock control

Food safety

Job description

The Glen Hotel is seeking an experienced Restaurant Supervisor to oversee service at Lily Restaurant on the Brisbane Southside. This hands-on role focuses on leading floor service, coaching staff, and ensuring a smooth dining experience in a busy, award-winning venue.

Join a dynamic team at Eight Mile Plains with opportunities to contribute to rostering, stock control, and adherence to food safety and WHS standards.