Restaurant Operations Lead - F&B & Guest Experience

93YPG; Melbourne; On-site; AUD 70,000 - 110,000; Full time

Job summary

Marriott International’s Courtyard location in Melbourne seeks an experienced restaurant/food service manager to oversee daily restaurant operations. You will supervise staff, assist with menu planning, maintain sanitation standards, and support servers and hosts during peak times to enhance guest satisfaction.

The role emphasizes leadership, training, and collaboration with the culinary and service teams to meet budgeted goals and provide exceptional guest experiences.

Qualifications

• Leadership and supervisory capabilities in a restaurant setting.
• Experience in food and beverage operations and guest service.
• Training staff and managing shift operations.

Responsibilities

• Assists in the daily supervision of restaurant operations.
• Supervises restaurant and related areas in the absence of the Director/Manager.
• Communicates goals in department meetings to achieve results.
• Opens and closes restaurant shifts and oversees service flows.
• Monitors staff performance and provides feedback based on observations.
• Ensures compliance with policies, standards and sanitation procedures.
• Maintains quality of food and beverage service and guest interactions.

Skills

Staff supervision

Budget awareness

Customer service

Training & coaching

Education

High school diploma or GED

2-year degree in Food Service Management / Hospitality

Job description

Marriott International’s Courtyard location in Melbourne seeks an experienced restaurant/food service manager to oversee daily restaurant operations. You will supervise staff, assist with menu planning, maintain sanitation standards, and support servers and hosts during peak times to enhance guest satisfaction.

The role emphasizes leadership, training, and collaboration with the culinary and service teams to meet budgeted goals and provide exceptional guest experiences.