F&B Supervisor: Guest Experience & Operations Lead

1DSM2; Melbourne; Vor Ort; AUD 65.000 - 85.000; Vollzeit

Zusammenfassung

Marriott International and Westin are seeking a Hospitality Supervisor to lead daily hotel restaurant/service operations at a flagship property in Melbourne. You will ensure staff coordination, grooming standards, and adherence to brand policies while delivering exceptional guest experiences.

The role involves opening/closing duties, inventory, and collaboration with management on training and scheduling. A proactive approach to safety, policy compliance, and guest satisfaction is essential.

Qualifikationen

• High school diploma or G.E.D. required.
• Related work experience: minimum 2 years.
• Supervisory experience: minimum 1 year.

Aufgaben

• Ensure staff work together as a team to provide optimum service.
• Inspect grooming and attire of staff and rectify deficiencies.
• Complete opening and closing duties and maintain supplies.
• Monitor dining rooms for seating, service, safety, and guest well-being.
• Assist management with hiring, training, scheduling, evaluating, counseling and coaching employees.
• Follow safety policies, report incidents, and protect company assets.

Ausbildung

High school diploma or G.E.D.

Jobbeschreibung

Marriott International and Westin are seeking a Hospitality Supervisor to lead daily hotel restaurant/service operations at a flagship property in Melbourne. You will ensure staff coordination, grooming standards, and adherence to brand policies while delivering exceptional guest experiences.

The role involves opening/closing duties, inventory, and collaboration with management on training and scheduling. A proactive approach to safety, policy compliance, and guest satisfaction is essential.