Hospitality Supervisor — F&B & Guest Experience

seek.com.au; Melbourne; On-site; AUD 65,000 - 75,000; Full time

Job summary

Seek a professional, career-driven supervisor to lead our food and beverage staff in an iconic Melbourne CBD venue. You will supervise, direct, and train teams, take responsibility for a specific service area, and help maintain the venue's current high standards.

Responsibilities include cash reconciliations, counting floats, and clearing tills; handling complex guest inquiries, complaints, and general reservations; and working with management to implement new ideas and keep daily operations

Qualifications

• Supervision and training of food and beverage staff.
• Ability to lead a service area and uphold venue standards.
• Experience in guest interactions and reservations helpful.

Responsibilities

• Supervising, directing, and training food and beverage staff.
• Taking responsibility for a specific service area.
• Completing cash reconciliations, counting floats, and clearing tills.
• Handling complex guest inquiries, complaints, and general reservations.
• Helping Management maintain cleanliness and daily operations.
• Collaborating with Management to improve standards and implement ideas.

Skills

Staff supervision

Staff training

Customer service

Job description

Seek a professional, career-driven supervisor to lead our food and beverage staff in an iconic Melbourne CBD venue. You will supervise, direct, and train teams, take responsibility for a specific service area, and help maintain the venue's current high standards.

Responsibilities include cash reconciliations, counting floats, and clearing tills; handling complex guest inquiries, complaints, and general reservations; and working with management to implement new ideas and keep daily operations