Restaurant Manager - Fast-Casual Growth Leader (Bonus)

Wingboy; Parramatta; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Bonus up to 10% of base salary

Staff discounts on and off shift

ClassPass credits for gym/wellbeing

Paid mental health and wellbeing day

Job summary

Wingboy in Parramatta is seeking a Restaurant Manager to lead daily operations, drive KPI achievement, and deliver exceptional customer experiences. You will manage staff, oversee service quality both in-house and online, and coordinate with head office to ensure standards and compliance.

Ideal candidates are self-driven leaders with a track record in fast-casual environments, capable of rostering, stock control, and building a motivated team while maintaining high service levels and safety

Qualifications

• Experience in busy hospitality or fast-casual management.
• Knowledge of WHS and food safety obligations.
• RSA/NSW compliance and first aid knowledge.

Responsibilities

• Achieve store KPIs and identify operational improvements.
• Supervise task completion and performance across every shift.
• Lead by example in delivering outstanding service in-venue and online.
• Action customer feedback and online reviews.
• Manage stock purchasing and inventory.
• Roster, timekeeping, breaks and attendance management.
• Recruit, train, mentor and review team including performance management.
• Handle cash reconciliation, tips, petty cash and takings.
• Maintain hygiene, WHS and company policy compliance.
• Monitor cleanliness, presentation and equipment; arrange maintenance.
• Manage bookings, large functions and events.
• Implement operational changes when necessary.
• Foster positive morale and enjoyable working environment.

Skills

Hospitality management experience

Forecasting & planning

Customer complaint handling

F&B industry knowledge

POS familiarity

MS Office

Verbal & written communication

People management & reviews

Availability nights/weekends

Tools

POS system

MS Office

Job description

Wingboy in Parramatta is seeking a Restaurant Manager to lead daily operations, drive KPI achievement, and deliver exceptional customer experiences. You will manage staff, oversee service quality both in-house and online, and coordinate with head office to ensure standards and compliance.

Ideal candidates are self-driven leaders with a track record in fast-casual environments, capable of rostering, stock control, and building a motivated team while maintaining high service levels and safety