Restaurant Manager

Goldlass Pty Ltd; Noosa Shire; On-site; AUD 70,000 - 100,000; Full time

Job summary

Goldlass Pty Ltd operates a Noosa region restaurant seeking a capable Operations Manager to oversee daily service, manage staff, and uphold standards. You will monitor financials, stock, and ordering, while aligning with health, safety, and hygiene guidelines.

You will participate in GM meetings to discuss goals, address issues, and implement improvements and innovations, ensuring exceptional customer experiences and team morale.

Qualifications

• Proven leadership and staff management abilities.
• Strong customer service orientation and conflict resolution skills.
• Ability to implement and monitor health, safety and hygiene policies.

Responsibilities

• Oversee the day-to-day operations of the restaurant, ensuring smooth and efficient service delivery.
• Staff management: to recruit, hire, roster, supervise team members.
• Assess customer satisfaction with service and products/meals offered.
• Manage financial operations, cash register counting, writing daily reports, controlling stock and supplies, ordering.
• Implement and monitor restaurant policies and procedures to optimize efficiency and quality.
• Take part in meetings with General Manager to discuss goals, sales, issues, feedbacks, improvements and innovations.
• Ensure the venue is in full compliance with hygiene, health and safety code standards and regulations.
• Test, implement and maintain POS system and ensure all the systems are functional, solving issues when required.
• Manage customer service, conflict resolution an team morale.

Job description

Oversee the day-to-day operations of the restaurant, ensuring smooth and efficient service delivery.

Staff management: to recruit, hire, roster, supervise team members.

Assess customer satisfaction with service and products/meals offered.

Manage financial operations, cash register counting, writing daily reports, controlling stock and supplies, ordering.

Implement and monitor restaurant policies and procedures to optimize efficiency and quality.

Take part in meetings with General Manager to discuss goals, sales, issues, feedbacks, improvements and innovations.

Ensure the venue is in full compliance with hygiene, health and safety code standards and regulations.

Test, implement and maintain POS system and ensure all the systems are functional, solving issues when required.

Manage customer service, conflict resolution an team morale.