Residential Support Worker

Karingal; Warrnambool; On-site; AUD 43,000 - 58,000; Part time

Benefits offered by this job

Salary packaging

Study discount Torrens University

Employee Assistance Program

Retail discounts

Career development

Referral program

Job summary

genU is seeking compassionate Residential Support Workers to help people with disability live more independently in their home and community. You will support daily living activities, medication assistance, meal routines, and promote person-centred care across weekend, afternoon, public holiday and sleepover shifts.

Join a profit-for-purpose organisation reinvesting in programs to create real social impact.

Qualifications

• Certificate III or IV in Disability or related qualification.
• Current Victorian Driver Licence, First Aid & CPR.
• NDIS Worker Screening Check and Orientation Module.
• Working with Children Check (Employee).

Responsibilities

• Support residents with daily living activities including personal care and mealtime routines.
• Encourage independence through person-centred support and teaching moments.
• Create opportunities for residents to connect with their community and engage in activities.
• Work with team leaders to implement Person-Centred Plans (PCPs).
• Maintain documentation and records to support safe, quality care.
• Complete admin tasks following genU policies and WHS standards.

Skills

Empathy

Flexibility

Empowerment

Team spirit

Education

Certificate III or IV in Disability

Job description

Location: Gunditjmara Country | Warnambool
Salary: From $36.22 per hour + 25% casual loading (Level 2 - Victorian Disability Services (NGO) Agreement 2019)
Employment Status: Casual

Job Number:3561

Hey you!

We’re looking for compassionate and reliable Residential Support Workers to help people with disability live more independently and enjoy a fulfilling life at home and in their community.

At genU, we’re a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, we’re here to help people live their best lives.

We're looking for staff with availability to work weekends, afternoons, public holidays and sleepover shifts!

What you’ll do

As a Residential Support Worker, you will:

• Support residents with daily living activities such as personal care, food preparation, medication support, and mealtime routines.
• Encourage independence and skill-building through person-centred support and teaching moments (big and small).
• Create opportunities for residents to connect with their community, explore interests, and engage in meaningful activities.
• Work alongside team leaders and colleagues to implement Person-Centred Plans (PCPs).
• Maintain accurate documentation and records to support safe, quality and empowering care.
• Complete admin tasks such as compliance reporting, client paperwork and incident documentation while following genU policies and WHS standards.

What you’ll bring

• A warm, supportive and person-first approach.
• The ability to stay flexible, calm and adaptable - especially when routines change.
• A genuine desire to empower people with disability to live independently.
• A sense of humour and a positive team spirit.

You’ll also need:

• Certificate III or IV in Disability or related qualification
• Current Victorian Driver Licence
• First Aid & CPR
• NDIS Worker Screening Check
• NDIS Worker Orientation Module (“Quality, Safety & You”)
• Working with Children Check (Employee)

Why you’ll love working with us

At genU, we celebrate diversity and the unique perspectives each person brings. We’re dedicated to creating an environment where everyone feels safe, respected, supported, and able to thrive - including you.

You’ll also get

• Salary packaging - up to $15,900 tax-free, plus meal & entertainment benefits
• Study discount - 25% off undergraduate & postgraduate courses at Torrens University
• Employee Assistance Program - 24/7 wellbeing and mental health support
• Retail discounts - save at 450+ retailers like Coles, Woolworths, JB Hi-Fi & more
• Career development opportunities - mentoring, accredited training & internal job pathways
• Employee referral program - be rewarded for helping great people join the team