Residential Development Support Specialist

Metricon Homes, Inc.; Melbourne; In loco; AUD 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Housing discounts

LifeWorks program

Rewards platform discounts

Descrizione del lavoro

Metricon Homes, Australia’s largest home builder, invites you to join TownLiving as a Development Support Coordinator in Melbourne. You will manage relationships with Development Managers, Sales Agents and customers across townhouse developments, handling permit applications and compliance, and ensuring smooth pre- to post-construction processes.

You will monitor progress, prepare documentation, and coordinate settlements while delivering excellent service.

Competenze

• Proven experience in being a member of a successful, dynamic, multi-channel and results focused customer service team with a passion for customer service excellence
• Proven ability to trouble-shoot and effectively meet deadlines in order to meet established performance standards
• Highly effective interpersonal skills and a demonstrated ability to communicate and build rapport with team members, stakeholders and customers
• Intermediate Microsoft WORD, EXCEL & Sharepoint computer skills
• Highly organised – ability to multi-task and deal with a variety of activities
• Working knowledge of the building and construction process
• Understanding of the sales experience (Major Purchase); and
• Experience (preferred) in understanding residential construction contracts.

Mansioni

• Act as the first point of contact for developers and sales agents for a portfolio of residential communities
• Prepare and manage Building Permits and related compliance documents
• Maintain high standards of customer service by updating on progress of customer files
• Review Sales paperwork to ensure customer requirements are clear and error-free
• Follow up outstanding documentation to prepare One Part Contracts
• Provide developers and sales agents with regular project updates during pre-construction and construction phases
• Create and distribute the HIA Building Contract and support with related queries
• Assist with settlement procedures and communications with customers

Conoscenze

Customer service

Communication

Multitasking

Interpersonal skills

Organisational skills

Strumenti

Microsoft Word

Excel

SharePoint

Descrizione del lavoro

Metricon Homes, Australia’s largest home builder, invites you to join TownLiving as a Development Support Coordinator in Melbourne. You will manage relationships with Development Managers, Sales Agents and customers across townhouse developments, handling permit applications and compliance, and ensuring smooth pre- to post-construction processes.

You will monitor progress, prepare documentation, and coordinate settlements while delivering excellent service.