Resident Experience & Property Coordinator

Mirvac Group; Melbourne; Sur place; AUD 55 000 - 65 000; Plein temps

Résumé du poste

Mirvac Group is seeking a friendly, professional Reception & Property Coordinator to join the LIV team in Melbourne. This role sits at the centre of the day-to-day property operations, building relationships with residents, coordinating enquiries and maintenance, and helping the on-site team run smoothly.

If you enjoy delivering great customer service and organising multi-priority tasks, this is a hands-on opportunity to gain real estate experience within a large residential property and grow

Qualifications

• Friendly, approachable and professional demeanor.
• Highly organised with ability to manage multiple priorities.
• Experience in customer service, hospitality, hotels, real estate or other people-focused environments.

Responsabilités

• Create a warm, professional and welcoming experience for residents, visitors and guests.
• Build genuine relationships with residents and get to know our community.
• Manage and triage enquiries across reception, phone, email and digital channels, ensuring they are prioritised, allocated and followed through.
• Liaise with residents to arrange maintenance access, provide updates and ensure requests are followed through to completion.
• Prepare clear and professional resident correspondence, building communications and notices.
• Support move-ins and move-outs, including welcome packs, key coding and system updates.
• Support resident events, community initiatives.
• Maintain accurate records and assist with property administration, including raising purchase orders.

Connaissances

Customer service

Hospitality

Communication

Organization

Multitasking

Description du poste

Mirvac Group is seeking a friendly, professional Reception & Property Coordinator to join the LIV team in Melbourne. This role sits at the centre of the day-to-day property operations, building relationships with residents, coordinating enquiries and maintenance, and helping the on-site team run smoothly.

If you enjoy delivering great customer service and organising multi-priority tasks, this is a hands-on opportunity to gain real estate experience within a large residential property and grow