Resident Experience & Property Coordination Specialist

Mirvac Group; Melbourne; On-site; AUD 39,000 - 50,000; Full time

Job summary

Mirvac Group in Melbourne is seeking a friendly, professional Reception & Property Coordinator to join our LIV team. You will be at the centre of day-to-day operations, greeting residents, coordinating enquiries and maintenance, and helping the onsite team keep everything running smoothly.

This role offers hands-on experience in a large residential property and a clear path to grow a career in property or real estate.

Qualifications

• Experience in customer service, hospitality, hotels, real estate or another people-focused environment could translate well.

Responsibilities

• Creating a warm, professional and welcoming experience for residents, visitors and guests
• Building genuine relationships with residents and getting to know our community
• Managing and triaging enquiries across reception, phone, email and digital channels, ensuring they are prioritised, allocated and followed through
• Liaising with residents to arrange maintenance access, provide updates and ensure requests are followed through to completion
• Preparing clear and professional resident correspondence, building communications and notices
• Supporting move-ins and move-outs, including welcome packs, key coding and system updates
• Supporting resident events, community initiatives
• Maintaining accurate records and assisting with property administration, including raising purchase orders

Skills

Customer service

Organisation

Communication

Relationship building

Multitasking

Job description

Mirvac Group in Melbourne is seeking a friendly, professional Reception & Property Coordinator to join our LIV team. You will be at the centre of day-to-day operations, greeting residents, coordinating enquiries and maintenance, and helping the onsite team keep everything running smoothly.

This role offers hands-on experience in a large residential property and a clear path to grow a career in property or real estate.