Resident Experience & Leasing Leader

QED Environmental Services Pty; Western Australia; On-site; AUD 65,000 - 90,000; Full time

Job summary

UniLodge is seeking a Client Services Executive to lead front desk operations and resident experience at our West Leederville properties. You will own the leasing journey from enquiry to move-in, maintain high occupancy, and supervise the Customer Service and Residential Advisor team.

You will host events, support the Residential Life Program, ensure safety and compliance, and drive continuous improvement aligned with UniLodge values.

Responsibilities

• Owns the leasing journey from enquiry to move-in.
• Maintains high occupancy and supports business growth.
• Recruit, train, and mentor the Customer Service and Residential Advisor team.
• Delivers meaningful resident experiences through events and programs.
• Maintains safety, policy compliance, and reporting while embracing UniLodge values.

Job description

UniLodge is seeking a Client Services Executive to lead front desk operations and resident experience at our West Leederville properties. You will own the leasing journey from enquiry to move-in, maintain high occupancy, and supervise the Customer Service and Residential Advisor team.

You will host events, support the Residential Life Program, ensure safety and compliance, and drive continuous improvement aligned with UniLodge values.