Resident Experience Coordinator

*Scape Co.; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Annual flu vaccinations

Skin checks

EAP support

Duress support

Job summary

Scape Australia is seeking a casual team member in the Customer Experience team to greet residents, visitors and stakeholders, support front-of-house operations, and help create a vibrant student community in Sydney.

You'll build connections, handle inquiries with professionalism, support events and student programs, and work with colleagues to hit targets while keeping operations running smoothly.

Qualifications

• Excellent communication and relationship-building skills.
• Energetic, proactive, and able to thrive in a fast-paced, people-focused environment.
• Organised with the ability to multitask and manage multiple resident interactions.

Responsibilities

• Welcome residents and visitors with energy and manage front-of-house activities.
• Build genuine connections and respond to residents with care.
• Handle leases, accounts, and records accurately.
• Support events, activations, and student programs to bring the community to life.
• Collaborate with colleagues to hit targets and keep operations running smoothly.

Skills

Customer service

Front-of-house

Relationship management

Event support

Job description

Scape Australia is seeking a casual team member in the Customer Experience team to greet residents, visitors and stakeholders, support front-of-house operations, and help create a vibrant student community in Sydney.

You'll build connections, handle inquiries with professionalism, support events and student programs, and work with colleagues to hit targets while keeping operations running smoothly.