Resident Experience Associate — Front Desk (Part-Time)

Scape; City of Melbourne; Hybrid; AUD 35,818,000 - 49,594,000; Part time

Benefits offered by this job

Health benefits

Discounts

Leave benefits

Referral programs

Inclusive culture

Job summary

Scape Australia is a leading provider of student accommodation in Melbourne, delivering vibrant communities and great experiences for residents across the city. As part of the Customer Experience team, you will welcome residents and visitors, manage check-ins and check-outs, handle enquiries, and support events and programs that bring the community to life.

We’re looking for enthusiastic, energetic communicators who thrive in fast-paced settings and value safety, inclusivity, and excellent

Qualifications

• Experience in front-of-house operations.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized while delivering service.

Responsibilities

• Welcome residents and visitors at front-of-house, manage check-ins/check-outs and inquiries.
• Build genuine connections and respond to residents with care and professionalism.

Skills

Customer service

Front desk

Communication

Multitasking

Job description

Scape Australia is a leading provider of student accommodation in Melbourne, delivering vibrant communities and great experiences for residents across the city. As part of the Customer Experience team, you will welcome residents and visitors, manage check-ins and check-outs, handle enquiries, and support events and programs that bring the community to life.

We’re looking for enthusiastic, energetic communicators who thrive in fast-paced settings and value safety, inclusivity, and excellent