Repairs Coordinator, Customer Support — Fast-Paced Call Centre

Homes North Community Housing; Tamworth; Presencial; AUD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Homes North Community Housing – Tamworth NSW is seeking a motivated Customer Service Repairs Coordinator to join the Call Centre team. As the first point of contact for maintenance requests, you will coordinate repairs, liaise with contractors, support tenants, and ensure maintenance services are delivered efficiently and to a high standard.

We value excellent customer service, strong organizational skills, and a teamwork mindset.

Formación

• Excellent customer service and communication skills.
• Strong administration and time management abilities.
• Experience managing multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office.
• A commitment to teamwork, professionalism, and quality service.

Responsabilidades

• Coordinate repairs and maintenance requests as the first point of contact.
• Liaise with contractors to schedule and track progress.
• Support tenants and ensure maintenance services are delivered efficiently.
• Maintain accurate records and follow up on job completion.

Conocimientos

Customer service

Communication

Time management

Multitasking

Herramientas

Microsoft Office

Descripción del empleo

Homes North Community Housing – Tamworth NSW is seeking a motivated Customer Service Repairs Coordinator to join the Call Centre team. As the first point of contact for maintenance requests, you will coordinate repairs, liaise with contractors, support tenants, and ensure maintenance services are delivered efficiently and to a high standard.

We value excellent customer service, strong organizational skills, and a teamwork mindset.