Rental Sales Officer

Ezy Group; Emerald; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Superannuation

Full Time, Monday - Friday work hours

Opportunity to learn new skills

Friendly, supportive team

Job summary

Ezy Rentals, part of the Ezy Group, seeks a Rental Sales Officer at our Emerald branch. This role focuses on quoting, reservations, rental agreements, vehicle preparation, and upselling, while coordinating with the workshop team and maintaining fleet availability.

The successful candidate will combine exceptional customer service with sales skills in a busy, hands-on environment. A full-time role with Monday–Friday hours is offered within a supportive team.

Qualifications

• Exceptional customer service and sales skills.
• Outgoing, friendly personality with a positive attitude.
• Maturity, initiative and reliability.
• Understanding of cash handling procedures and EFTPOS usage.
• Proven computer, numerical and literacy skills.
• Ability to use a paperless scheduling and maintenance system.
• Experience with Google Drive and related programs.
• Good organisational and time management skills.
• Team oriented yet capable of working autonomously.
• Strong focus, loyalty and commitment.
• Hands-on approach with tasks.
• Strong problem solving skills and ability to work under pressure.
• Excellent grooming and personal presentation standards.
• Reversing and vehicle movement in tight spaces.
• Valid Manual Open Driver's Licence.

Responsibilities

• Quoting and creating reservations.
• Completing rental agreements.
• Preparing vehicles for hire and checking them in on return.
• Upselling additional products and services.
• Monitoring fleet availability daily.
• Collaborating with the detailer and workshop manager.
• Invoicing and debtor collection.
• Handling general inquiries and administration.
• Providing support to key personnel.
• Assist Mechanical Service Advisor with workshop bookings and stock maintenance.

Skills

Exceptional customer service

Sales skills

Team oriented

Time management

Attention to detail

Cash handling

EFTPOS literacy

Problem solving

Tools

Google Drive

Job description

Due to the growth and expansion of our Rentals & Mechanical Company, our Emerald branch is seeking a Rental Sales Officer to join our Rental team.

If you have worked in a busy car rental environment and seek a change with a stable and secure career in the rental industry, then we are very interested in having you join our team.

Job Description

• Quoting and creating reservations
• Completing rental agreements
• Preparation of vehicles for hire and checking vehicle in upon return
• Up-selling our additional products & services
• Monitoring, tracking and organising fleet availability on a daily basis
• Working closely with the detailer and workshop manager
• Invoicing and debtor collection
• Good conflict resolutions skills
• Collection and return of customers
• General enquires and administration
• Provide a supporting role for key personnel
• Additional to Rentals position, you will also assist the Mechanical Service Advisor in creating workshop bookings, inventory and stock maintenance and monitoring workshop bookings.

Attributes / About you:

You require a good understanding of team work and are competent in managing yourself when unsupervised. You can handle at times an unpredictable environment. You must be a quick learner without compromising attention to detail.

• Exceptional customer service and sales skills
• An outgoing friendly personality with a positive attitude
• Maturity and initiative
• Understanding of Cash Handling Procedures & use of EFTPOS
• Proven computer, numerical and literacy skills
• Ability to work within a paperless computer based scheduling & maintenance system
• Experience with Google Drive & Programs
• Good organisational & time management skills
• Team Orientated with the ability to work autonomously and be self motivated
• Focus, loyalty and commitment
• An ability to complete all tasks required as this is a "hands-on" position
• Have strong problem solving skills and be able to work under pressure
• Exceptional grooming & personal presentation standards
• Excellent ability to move vehicles in tight spaces, reversing skills essential
• Manual Open Drivers License

What we can offer:

• A competitive salary (negotiable based on experience)
• Superannuation
• Full Time, Monday - Friday Work hours
• Opportunity to learn new skills
• Working alongside a friendly, support team

About us:

Ezy Rentals is a well-established, locally owned family business that forms a large part of the Ezy Group of Companies which has been operating in the Mackay, Whitsundays & Coal fields region for over 17 years.

We are a Sales & Service organisation with a focus on quality rental fleet. We work closely with our customers to meet their expectations in service delivery, quality vehicles and value for money.

We have a hard working team of men & women who take pride in their work & enjoy high levels of work autonomy once they are an established member of the team.