Remote Travel Specialist & Concierge

Hyphen Connect; Darwin; Teletrabalho; AUD 46 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Exclusive travel perks

Industry discounts

Training & mentorship from dedicated 팀

Resumo da oferta

HJB Travels Agency USA is seeking a Remote Travel Specialist to plan itineraries, advise clients, and handle bookings from anywhere. You will manage travel arrangements, respond to questions, and provide top-tier support to ensure smooth experiences for clients worldwide.

This role offers remote work with flexible hours and access to exclusive perks and industry discounts, plus ongoing training and mentorship from a dedicated team.

Qualificações

• Excellent communication skills—both written and verbal.
• Background in customer service, ideally within travel, tourism, or hospitality.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.

Responsabilidades

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.
• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

Conhecimentos

Excellent communication

Customer service

Tech-savvy

Descrição da oferta de emprego

HJB Travels Agency USA is seeking a Remote Travel Specialist to plan itineraries, advise clients, and handle bookings from anywhere. You will manage travel arrangements, respond to questions, and provide top-tier support to ensure smooth experiences for clients worldwide.

This role offers remote work with flexible hours and access to exclusive perks and industry discounts, plus ongoing training and mentorship from a dedicated team.