Remote Travel Operations Leader

Qantas Airways; Western Australia; Remote; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Fully remote

Travel perks

Professional development

Community culture

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to assist families, groups, and individuals from idea to return home. You will coordinate bookings, itineraries, and seasonal experiences to make trips smooth and memorable.

In this fully remote role, you will provide guidance on destinations, travel documents, and industry procedures while delivering high-quality service and timely communication across channels.

Qualifications

• Excellent organizational and communication skills.
• Detail-oriented and focused on client satisfaction.
• Comfortable working independently in a remote setting.
• Enthusiasm for travel, planning, and creating meaningful experiences.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Skills

Organizational skills

Communication skills

Attention to detail

Remote work

Job description

Alma Aventurera is seeking a Remote Travel Consultant to assist families, groups, and individuals from idea to return home. You will coordinate bookings, itineraries, and seasonal experiences to make trips smooth and memorable.

In this fully remote role, you will provide guidance on destinations, travel documents, and industry procedures while delivering high-quality service and timely communication across channels.