Remote Travel Concierge & Planning Expert

South Western Sydney Local Health District; Brisbane; A distancia; AUD 52.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work

Travel perks and discounts

Professional development

Mentorship

Flexible hours

Content creation opportunities

Vendor and company trainings

Long-term career growth

Software access and booking engine

FAM trips for licensed agents

Descripción de la vacante

HJB Travels Agency USA seeks a Remote Travel Specialist to guide clients through trip planning, bookings, and post-trip follow-ups. You will create engaging travel content and support marketing initiatives while delivering a seamless, stress-free experience.

Join a global team offering structured training, mentorship, and ongoing support for agents in Australia, LATAM, and beyond. Remote roles with flexible hours and industry discounts are available.

Formación

• Excellent written and verbal communication skills.
• Background in customer service, ideally travel, tourism, or hospitality.
• High attention to detail and strong organizational habits.
• Tech-savvy and quick to learn new booking systems/tools.
• Genuine enthusiasm for travel and helping others plan journeys.

Responsabilidades

• Respond to client inquiries via email, phone, and messages.
• Assist with bookings, modifications, cancellations, and special requests.
• Provide destination info, travel docs, and process guidance.
• Follow up to confirm plans and gather feedback post-trip.
• Address client concerns with empathy and efficiency.
• Offer remote work flexibility and assist with content publishing.
• Support marketing strategies and client campaigns.

Conocimientos

Excellent communication

Customer service

Attention to detail

Proactive mindset

Digital communication

Content creation

Multi-client management

Marketing mindset

Herramientas

Booking tools

Descripción del empleo

HJB Travels Agency USA seeks a Remote Travel Specialist to guide clients through trip planning, bookings, and post-trip follow-ups. You will create engaging travel content and support marketing initiatives while delivering a seamless, stress-free experience.

Join a global team offering structured training, mentorship, and ongoing support for agents in Australia, LATAM, and beyond. Remote roles with flexible hours and industry discounts are available.