Remote Travel Concierge for Seamless Journeys

Getaway Travel Agency; Western Australia; À distance; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Remote flexibility

Exclusive travel discounts

Professional growth

Résumé du poste

Getaway Travel Agency USA is seeking a Remote Travel Services Specialist to guide clients from trip planning to safe return. You will assist with travel arrangements, answer questions, and resolve challenges with professionalism and care.

Based in sunny Arizona, the agency offers exclusive travel perks, ongoing training, and a supportive team focused on creating dream getaways for travelers nationwide.

Qualifications

• Excellent written and verbal communication.
• Background in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail, proactive mindset.
• Tech-savvy and able to learn new booking tools quickly.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Responsabilités

• Respond to client inquiries across email, phone, and messaging in a timely and professional manner.
• Assist clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Connaissances

Communication skills

Customer service

Tech-savviness

Detail oriented

Outils

Booking systems

Description du poste

Getaway Travel Agency USA is seeking a Remote Travel Services Specialist to guide clients from trip planning to safe return. You will assist with travel arrangements, answer questions, and resolve challenges with professionalism and care.

Based in sunny Arizona, the agency offers exclusive travel perks, ongoing training, and a supportive team focused on creating dream getaways for travelers nationwide.