Remote Travel Concierge – Flexible Hours & Growth

Elevationtravelpartners; Canberra; Remote; AUD 50,000 - 75,000; Full time

Benefits offered by this job

100% remote role

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities within the org

Job summary

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This role focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.

You will respond to inquiries across channels, assist with bookings, and ensure travelers are informed about policies and preparations. The position is 100% remote with flexible hours and training resources.

Qualifications

• Strong customer-service mindset.
• Clear written and verbal communication.
• Detail-oriented and dependable.
• Comfortable working independently in a remote setting.
• Ability to adapt to digital booking and communication platforms.

Responsibilities

• Respond to traveler inquiries and provide assistance across channels
• Support booking updates and special travel requests
• Share clear details about travel policies and trip preparation
• Monitor upcoming trips and confirm arrangements with clients
• Maintain professional and courteous communication at all times

Skills

Customer service

Written communication

Verbal communication

Detail-oriented

Remote work

Digital platforms

Job description

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This role focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.

You will respond to inquiries across channels, assist with bookings, and ensure travelers are informed about policies and preparations. The position is 100% remote with flexible hours and training resources.