Remote Travel Support Specialist

Getaway Travel Agency; Canberra; Remote; AUD 50,000 - 70,000; Full time

Benefits offered by this job

100% remote work

Opportunities for growth

Travel perks

Supportive team environment

Job summary

A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This remote position involves responding to inquiries, assisting with bookings, and ensuring exceptional service. The ideal candidate will have strong communication skills and a passion for travel. Benefits include flexible scheduling and exclusive travel-related perks. Join a supportive team and help create unforgettable experiences for travelers.

Qualifications

• Excellent communication skills are essential for responding to inquiries.
• Customer service experience in travel or hospitality is preferred.
• Proactive and detail-oriented approach to customer interactions.

Responsibilities

• Respond promptly to client inquiries through various channels.
• Assist clients with travel bookings and changes.
• Provide detailed information about travel and agency policies.
• Confirm trip details and ensure client satisfaction.
• Handle client concerns with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This remote position involves responding to inquiries, assisting with bookings, and ensuring exceptional service. The ideal candidate will have strong communication skills and a passion for travel. Benefits include flexible scheduling and exclusive travel-related perks. Join a supportive team and help create unforgettable experiences for travelers.