Remote Scheduling & Reservations Specialist

Coral Expeditions; Australia; Remote; AUD 50,000 - 65,000; Full time

Job summary

Coral Expeditions is seeking a Scheduling and Reservations Coordinator to manage customer requests, calendars and reservation information. The role emphasizes accuracy, responsiveness and coordinating dates, times and customer preferences.

The successful candidate will respond to inquiries, gather details, research options and confirm dates while maintaining clear communication and timely updates, even in a remote setting. Excellent organizational and data-entry skills are essential.

Qualifications

• Strong scheduling experience and calendar management.
• Excellent organizational abilities and data accuracy.
• Clear, proactive communication with customers.
• Ability to manage multiple reservations and dates.
• Attention to detail in recording preferences.

Responsibilities

• Respond to scheduling and reservation inquiries.
• Gather dates, preferences and customer details.
• Research available times and options.
• Coordinate appointments and reservation requests.
• Review calendar information and confirm details.
• Send reminders and updates to customers.
• Assist with rescheduling requests and changes.
• Communicate changes promptly to customers.
• Maintain accurate calendars and records.
• Follow up on incomplete requests.

Skills

Scheduling skills

Organizational abilities

Attention to detail

Clear customer communication

Time management

Data entry

Basic computer proficiency

Calendar systems

Reliability

Job description

Coral Expeditions is seeking a Scheduling and Reservations Coordinator to manage customer requests, calendars and reservation information. The role emphasizes accuracy, responsiveness and coordinating dates, times and customer preferences.

The successful candidate will respond to inquiries, gather details, research options and confirm dates while maintaining clear communication and timely updates, even in a remote setting. Excellent organizational and data-entry skills are essential.