Remote Scheduling & Reservations Coordinator

Ermha365; Townsville City; Remote; AUD 55,000 - 75,000; Full time

Job summary

Ermha365 is seeking a organized Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information. This role is fully remote, allowing you to coordinate across time zones while maintaining meticulous records and providing excellent customer service.

The ideal candidate is accurate, responsive, and comfortable coordinating dates, times, and customer preferences.

Qualifications

• Strong scheduling skills.
• Excellent organizational abilities.
• Careful attention to detail.
• Clear customer communication.
• Good time-management skills.
• Accurate data entry.
• Basic computer proficiency.
• Ability to learn calendar and reservation systems.
• Reliable and professional.
• Scheduling experience is helpful but not required.

Responsibilities

• Respond to scheduling and reservation inquiries.
• Gather dates, preferences, and customer details.
• Research available times and options.
• Coordinate appointments and reservation requests.
• Review calendar information.
• Confirm dates and relevant details.
• Send reminders and updates.
• Assist with rescheduling requests; communicate changes promptly.
• Maintain accurate calendars and records.
• Follow up on incomplete requests.

Skills

Scheduling

Organization

Attention to detail

Communication

Time management

Data entry

Computer basics

Calendar systems

Reliability

Scheduling experience

Tools

Calendar software

Job description

Ermha365 is seeking a organized Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information. This role is fully remote, allowing you to coordinate across time zones while maintaining meticulous records and providing excellent customer service.

The ideal candidate is accurate, responsive, and comfortable coordinating dates, times, and customer preferences.