Remote Scheduling & Reservations Coordinator

Cope; Brisbane; Remote; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Remote Environment

Flexible Scheduling

Training Available

Ongoing Support

Professional Development

Organized Service

Job summary

Cope is seeking a Scheduling and Reservations Coordinator to manage client communications, calendar details, and reservation information from a fully remote setup. You will coordinate dates, times, and customer preferences, ensuring accurate booking records and timely updates.

The ideal candidate is organized, responsive, and comfortable handling travel-related scheduling tasks while communicating changes promptly and maintaining reliable calendar data.

Qualifications

• Experience in administrative support, customer service, or coordination is valued.
• Ability to learn calendar and reservation systems quickly.
• Detail-oriented and reliable with strong communication.
• Comfortable working in a fully remote environment.

Responsibilities

• Respond to scheduling and reservation inquiries
• Gather dates, preferences, and customer details
• Research available times and options
• Coordinate appointments and reservation requests
• Review calendar information
• Confirm dates and relevant details
• Send reminders and updates
• Assist with rescheduling requests
• Communicate changes promptly
• Maintain accurate calendars and records
• Follow up on incomplete requests

Skills

Strong scheduling

Organizational skills

Attention to detail

Clear communication

Time management

Data entry accuracy

Computer basics

Learn calendar systems

Reliability

Scheduling experience (nice to have)

Tools

Calendar systems

Booking platforms

Remote collaboration tools

Job description

Cope is seeking a Scheduling and Reservations Coordinator to manage client communications, calendar details, and reservation information from a fully remote setup. You will coordinate dates, times, and customer preferences, ensuring accurate booking records and timely updates.

The ideal candidate is organized, responsive, and comfortable handling travel-related scheduling tasks while communicating changes promptly and maintaining reliable calendar data.