Remote Scheduling & Reservations Coordinator

Eleven Labs; Newcastle; Remote; AUD 50,000 - 70,000; Full time

Job summary

Eleven Labs is seeking a Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information from a remote location. The role emphasizes accuracy, responsiveness, and coordinating dates, times, and customer preferences.

The ideal candidate will handle inquiries, gather details, research options, and ensure all bookings are confirmed with clear communication and timely reminders.

Qualifications

• Demonstrated ability to manage multiple scheduling requests.
• Excellent organizational skills and attention to detail.
• Strong communication with customers to confirm bookings.

Responsibilities

• Respond to scheduling and reservation inquiries.
• Gather dates, preferences, and customer details.
• Research available times and options.
• Coordinate appointments and reservation requests.
• Review calendar information and confirm dates.
• Send reminders and updates to customers.
• Assist with rescheduling requests and changes.
• Communicate changes promptly to all parties.
• Maintain accurate calendars and records.
• Follow up on incomplete requests.

Skills

Strong scheduling skills

Excellent organizational abilities

Careful attention to detail

Clear customer communication

Good time-management skills

Job description

Eleven Labs is seeking a Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information from a remote location. The role emphasizes accuracy, responsiveness, and coordinating dates, times, and customer preferences.

The ideal candidate will handle inquiries, gather details, research options, and ensure all bookings are confirmed with clear communication and timely reminders.