Remote Rostering & Administration Officer

Coastal Connect Independence; Nowra; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Company-supplied equipment

Training, supervision and professional

Supportive and friendly team enviro n

Job summary

Coastal Connect Independence is seeking a Rostering & Administration Officer to manage day-to-day staff rostering, answer calls and service inquiries, and provide administrative support across the business. You’ll join the Service Delivery Team and report to the Service Delivery Manager.

This is a home-based role with local travel and occasional shift coverage in the Shoalhaven region. Key duties include rostering, data entry, preparing service agreements and onboarding documents, updating plans

Qualifications

• Strong administration and data entry skills.
• Current NDIS Worker Screening Check and Working with Children Check or willingness to obtain before starting.
• Valid driver’s licence and access to a registered, insured vehicle.

Responsibilities

• Staff rostering: schedule and maintain rosters, manage changes and inform participants/families.
• Phone calls and service enquiries: be the first point of contact, answer calls/emails and direct to the right team member.
• Administration and data entry: update participant/service information, prepare documents and track paperwork.
• Covering support shifts when required: step in to provide direct participant support as needed.

Skills

Staff rostering

Administration and data entry

Phone calls and service enquiries

Tools

Deputy

Zoho CRM

Google Workspace

Job description

Coastal Connect Independence is seeking a Rostering & Administration Officer to manage day-to-day staff rostering, answer calls and service inquiries, and provide administrative support across the business. You’ll join the Service Delivery Team and report to the Service Delivery Manager.

This is a home-based role with local travel and occasional shift coverage in the Shoalhaven region. Key duties include rostering, data entry, preparing service agreements and onboarding documents, updating plans