Remote Reservation Support Agent — Detail-Oriented Customer Service
JPC John Paul College
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Résumé du poste
JPC John Paul College is seeking a disciplined Reservation Support Agent to handle reservation inquiries, coordinate options, and provide timely confirmations.
This remote role requires strong attention to detail, ability to research options, collect customer preferences, and communicate clearly to ensure accurate reservations. You will support updates and liaise with relevant teams from anywhere in Australia.
Responsabilités
- Respond to reservation inquiries
- Research available options
- Gather customer preferences and information
- Assist with coordinating reservations
- Review reservation details for accuracy
- Provide confirmations and relevant information
- Assist with modifications and updates
- Communicate
Description du poste
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We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support.
The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.
We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support.
The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.
Key Responsibilities- Respond to reservation inquiries
- Research available options
- Gather customer preferences and information
- Assist with coordinating reservations
- Review reservation details for accuracy
- Provide confirmations and relevant information
- Assist with modifications and updates
- Communicate with providers when necessary
- Maintain organized reservation records
- Follow up regarding outstanding details
- Provide professional customer assistance
- Strong customer-service skills
- Excellent attention to detail
- Good written and verbal communication
- Strong organization
- Basic computer proficiency
- Comfortable researching online
- Ability to learn reservation systems
- Dependable and self-motivated
- Strong time-management skills
- Previous reservation experience is helpful but not required
- Remote Environment: Provide reservation support remotely
- Flexible Scheduling: Organize your availability around customer needs
- Training Available: Learn reservation processes and systems
- Ongoing Support: Access educational resources and continued guidance
- Professional Development: Build customer service, research, organization, and communication skills
- Varied Responsibilities: Work with different customer requests and reservation needs
If you're organized and enjoy helping customers coordinate reservations, we encourage you to apply for the Reservation Support Agent opportunity.
We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience.
This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.
Key Responsibilities
- Support clients remotely via email, phone, and messaging platforms
- Respond to travel-related inquiries in a timely, professional manner
- Assist with itinerary changes, cancellations, updates, and special requests
- Provide clear information on destinations, travel requirements, and agency processes
- Monitor upcoming trips and proactively communicate with clients as needed
- Resolve issues efficiently while maintaining a high level of customer satisfaction
Ideal Candidate
- Strong written and verbal communication skills
- Customer service experience (travel, hospitality, or support roles preferred)
- Highly organized, dependable, and detail-oriented
- Comfortable working independently in a fully remote role
- Able to learn new systems, booking platforms, and digital tools quickly
- Passionate about travel and delivering excellent client support
What We Offer
- Fully remote position
- Comprehensive training and ongoing support
- Growth opportunities within a travel-focused company
- Access to travel-related perks and industry discounts
- Supportive and collaborative remote team environment
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Join a Purpose-Driven Organisation and Make a Real Impact
Origin Support Services is looking for a bright, proactive, and detail-driven HR Officer to join our dynamic and passionate team. If you’re highly organised, thrive in a fast-paced environment, and want your work to truly matter—we want to hear from you!
Join a Purpose-Driven Organisation and Make a Real Impact
Origin Support Services is looking for a bright, proactive, and detail-driven HR Officer to join our dynamic and passionate team. If you’re highly organised, thrive in a fast-paced environment, and want your work to truly matter—we want to hear from you!
About UsFounded in 2020, Origin Support Services delivers individualised, compassionate care to people living with disabilities. We’re more than a service provider—we’re a community dedicated to empowering our participants and their families with tailored support options, including:
- Community Access Programs
- Supported Independent Living
- Respite and Short-Term Accommodation (STA)
- Group activities and cultural events such as Kap Mauri
We pride ourselves on creating safe, culturally inclusive environments where everyone can thrive—participants and staff alike.
About the OpportunityThis is a full-time position offering an opportunity to play a key role in supporting our growing organisation. Reporting directly to the Company Director, you’ll provide essential HR, IR and document control support across the organisation.
Your ability to handle sensitive matters with professionalism, confidentiality and precision will be highly valued.
Key ResponsibilitiesAs our new HR Officer, your day-to-day may include:
- Delivering timely and accurate advice on HR, Fair Work and IR matters
- Drafting employment contracts and managing onboarding documentation
- Maintaining accurate and up-to-date employment records and HR systems
- Managing and maintaining organisational document control systems
- Ensuring documents are accurately named, version-controlled, filed and securely stored
- Monitoring document expiry dates and coordinating timely updates and renewals
- Maintaining controlled copies of HR policies, procedures, forms and templates
- Ensuring staff have access to current and approved documentation
- Leading the Employee Rewards & Recognition program
- Managing offboarding processes and collating exit data
- Reviewing and drafting HR and WHS policies to ensure compliance
- Supporting probation and performance reviews
- Creating and updating Position Descriptions
- Coordinating inductions for new staff across locations
- Facilitating EAP access and promoting staff wellbeing
- Contributing to organisational projects and strategic initiatives
We’re seeking someone with:
- At least 4 years’ experience in a generalist HR role
- Experience in document control, records management or compliance administration
- HR qualifications or tertiary studies (highly regarded)
- NDIS Worker Screening Clearance and NDIS Orientation Module
- Strong attention to detail and excellent written communication skills
- Strong organisational and document management skills
- The ability to multitask, prioritise competing demands and manage your own time effectively
- A collaborative and professional attitude
- A genuine desire to support employees and contribute to a positive workplace
- Flexible hybrid work environment , combining remote and office- based work
- Make a real difference in the lives of people with disabilities
- Thrive in a supportive, inclusive and culturally safe workplace
- Enjoy a full-time role with variety and meaningful responsibilities
- Develop your HR, compliance and document management expertise
- Be part of a growing organisation where your ideas and contributions are valued
- Experience variety in your day—no two days are ever the same!
Apply now and help shape the future of disability support with Origin Support Services. We can’t wait to welcome someone who shares our passion and purpose.
Job Title: Customer Service Representative Agent Work At Home - Part Time Remote Panelist
Part Time Focus Group Participants - Remote Work At Home Online (Up To $1550/Week)
Job Title: Customer Service Representative Agent Work At Home - Part Time Remote Panelist
Part Time Focus Group Participants - Remote Work At Home Online (Up To $1550/Week)
Description:Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
We need participants on the following topics:
- Child Related (individuals with children 18 yrs or younger)
- Cell Phones (Apple, Android, or Windows.Prepaid or Contract)
- Entertainment (TV shows, movies, and video games)
- Food (If you buy fast food, casual dining, or upscale dining)
- Sports (Casual viewers and die-hard fans)
- Electronics (Tell us which devices you prefer and why)
- Pets (Animal lovers needed! Dogs, cats, and other pets)
- Automobiles (Do you own, make payments, or lease your vehicle?)
- Show up at least 10 minutes prior to discussion start time.
- Participate by completing written and oral instructions.
- Complete written survey provided for each panel.
- MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
- Must have either a smart phone with working camera or webcam on desktop/laptop.
- Must have access to a reliable internet connection
- Desire to fully participate in one or several of the above topics
- Ability to read, understand, and follow oral and written instructions.
- Customer Service Representative Agent experience is not necessary
- Flexibility to take part in discussions online or in-person.
- No commute needed if you choose to work at home remotely.
- No minimum hours. You can do this part-time or full-time
- Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
- You get to review and use new products or services before they are launched to the public.
- $30-$75 (per 1 hour session)
- $950-$1550 (multi-session studies)
You must apply on our website and complete questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.
Gold Coast TowardJobs
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Work from Home Survey Taker (Side Gig)
We are looking for people who are motivated to participate in paid research across the country and local areas. Join thisWork from Home Australia Market Research Panel Today.
You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk.
Compensation:
Work from home and take surveys to earn Money.
There are many payment options, including PayPal, direct checks, and online virtual gift cards codes.
Opportunities to earn rewards.
Responsibilities:
Take part with work from home surveys/studies by following written and oral instructions.
Participate in research focus groups.
Each panel receives a complete written study.
If products or services are provided, you must actually use them.
Needs:
You must have a working camera on your smart phone or a webcam on your desktop/laptop.
Access to reliable internet connection is essential.
You would like to be fully involved in one or more of these topics.
Capacity to understand and follow written and oral instructions.
Participation in online and in-person discussions.
If you work remotely, there is no commute.
No minimum hrs. This is a work from home job.
Get free samples from our partners and sponsors for your feedback on their products.
Participate in product testing and see products before the public.
Part-Time job. Work from Home.
Anyone looking for part-time, short-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing flexible remote work from home.
* Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
If you are the kind of person who is self-motivated as well as comfy working on your own in your home, delight in such job as e-mail customer service, data entry and also evaluate products, then you are the person we are seeking.
Data entry agent originate from all various backgrounds including, data entry, telemarketing, client service, sales, clerical, assistant, administrative assistant, assistant, phone call center, part-time.
Cairns TowardJobs
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Gain money from Home by Participating in Studies - Data Entry - Customer Service Agent - Part Time
We are looking for people nationwide to take part in paid studies - Apply ASAP!
We provide you the opportunity to make additional revenue at home (remotely) and additionally to determine your own involvement schedule. At this work, you will be performing numerous tasks such as data entry, performing email response, testimonials, studies and other online projects.
This work at home possibility is very rewarding and also will help shape the industry and influence new products involving market. In some cases you will also get to see items before the public and participate in testing them. You'll be helping business gather information to help forecast trends and influence future organisation choices based on the information provided.
- Earn by taking surveys
- Various payment methods, including Paypal, direct check, or online digital present card codes
- Part Time
- Work remotely and gain additional revenue from home.
If you are the sort of person who is self-motivated as well as comfortable working on your own in your home, delight in such work as e-mail customer support, data entry as well as review products, then you are the person we are searching for.
Data entry agent originate from all different backgrounds including, data entry, telemarketing, client service, sales, clerical, assistant, management assistant, assistant, call facility, part-time.
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Client Support & Program Coordination (Flexible Remote Role)
About the Role
This flexible, remote-based role is suited to individuals who value organisation, communication, and the ability to work independently within a structured environment.
You may already have valuable professional and life experience behind you — and still be looking for a role that offers greater flexibility, meaningful involvement, and alignment with your current lifestyle and priorities.
This role is best suited to individuals who bring previous professional, administrative, customer-facing, or coordination experience and who are confident managing responsibilities independently within established systems and processes.
The role operates within an established framework supported by onboarding, guided systems, and ongoing professional development.
What You’ll Be Doing
- Supporting communication and coordination activities within a structured online program environment
- Following guided systems and step-by-step processes
- Managing communication and follow-up activities
- Using simple digital tools to stay organised and consistent
- Participating in ongoing professional development and training
Who This Role Suits
- You value flexibility while also appreciating structure and clear direction
- You are self-motivated and comfortable working independently
- You are organised and able to manage your own schedule effectively
- You are comfortable using online communication tools in a professional environment
- You are open to ongoing learning and professional growth
- You bring previous work or life experience that supports confident communication and organisation
Additional Information
- Remote-based role (Australia or New Zealand preferred)
- Flexible scheduling within a structured framework
- Results-oriented compensation structure
- Ongoing onboarding, training, and professional support
Important to Note
- This role operates within a flexible, independent working structure
- This role is not suited to individuals seeking short-term contract or project-based work
- The position follows established systems, processes, and support frameworks
- This role is better suited to individuals with previous professional or business experience
Next Step
If this style of flexible, structured role aligns with what you’re looking for, we welcome your application to learn more.
About the latest On campus boarding supervisor student wellbeing advocate Jobsin Queensland !
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Gold Coast Care Compass Collective
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Care Compass Collective | Remote | Contract | Flexible hours
Care Compass Collective | Remote | Contract | Flexible hours
About usCare Compass Collective is a Queensland based NDIS provider supporting people with psychosocial and mental health related disability. We work across Brisbane, the Gold Coast, Tweed Heads and Ipswich.
We’re a small, close knit team, and we care about actually getting to know the people we support, not just ticking boxes. That same personal, practical approach carries through to how we work internally too.
About the roleWe’re looking for a reliable, detail focused contractor to work alongside our admin team, helping keep the day to day admin and HR side of the business running smoothly.
This is a flexible, remote contracting role, similar to a virtual assistant position, and would suit someone who enjoys variety and can turn their hand to a lot of different tasks.
What you’ll be doing- Replying to emails and helping manage correspondence
- General admin support across a range of tasks
- Joining admin meetings and helping with notes or follow up
- Organising documents, schedules and information
- Filing and keeping our systems tidy
- Renaming and organising files to a consistent naming system
- Supporting recruitment, including contacting candidates and helping with communication through the hiring process
- Assisting with other various admin tasks as needed
- Excellent written communication skills, you’ll be representing CCC in a lot of your correspondence
- Strong attention to detail, this kind of work often comes down to getting the small things right
- Comfortable working flexibly and being responsive when we need support
- Organised, and able to manage several tasks at once
- A quick and open learning, specifically adapting to new digital tools and platforms
- Able to handle sensitive information with discretion
- Experience working in the disability support sector, this helps a lot with understanding the context behind the work
- Experience with Shiftcare, Google Workspace, and Employment Hero
This is a contractor role, working remotely with flexible hours based on what’s needed at the time. Pay is negotiable depending on experience. You’ll need a legal entitlement to work in Australia and be set up to invoice as a contractor (ABN).
How to applyEmail us your resume and a short note about yourself to
and include VA in your subject line.
Looking forward to hearing from you!
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About Us
Care Connector (Holistic Care Solutions) is a clinician-led provider delivering holistic, person-centred care across the community.
We specialise in complex care and support participants to live safely and independently in their homes. We are a small, values-driven team focused on quality care, strong clinical support, and meaningful community-based outcomes.
About the Role
We are seeking Enrolled Nurses and experienced Disability Support Workers available for afternoon and evening shifts and active night) for current and upcoming opportunities across the Northern Gold Coast and Logan regions.
This is not high-volume agency work, you will:
- Work with consistent participants
- Support complex and high-intensity needs
- Be supported by experienced clinicians
- Deliver care in participants’ homes and community settings
Key Responsibilities
- Deliver safe, person-centred care to participants with complex needs
- Assist with personal care, daily living and community access
- Follow care plans and positive behaviour support strategies
- Monitor and report changes in client condition
- Complete documentation (progress notes, incident reports)
- Build strong, professional and respectful relationships with clients
What We Offer
- Flexible work to suit your availability
- Paid training and ongoing development
- Exposure to complex clinical cases
- Career progression pathways into more specialised roles
- Opportunities to move into part-time or expanded roles
- Strong clinical support and mentoring
- A supportive team where your work is valued
What We’re Looking For
For Enrolled Nurses:
- Current AHPRA registration
- Experience or interest in community or complex care
- Experience with spinal cord injuries highly regarded
For Support Workers:
- Certificate III/IV in Individual Support (or equivalent experience)
- Experience supporting participants with complex needs (desirable)
For All Applicants:
- A current driver’s licence and reliable vehicle
- Current National Police Check, or willingness to obtain one
- Must have work rights in Australia
- Previous experience in community or aged care highly regarded
- Experience or interest in complex care, disability, or community support
- Strong communication and a calm, professional approach
- Current First Aid & CPR
- NDIS Worker Screening Check + Blue Card
- Availability for flexible shifts (including weekends if required)
- Experience working with complex behavioural management cases
Why Join Care Connector?
- Work in a holistic model of care, not task-based support
- Be part of a clinically led team with real guidance
- Work within your local community
- Build meaningful relationships with participants
- Develop your skills in specialist areas like wound care and continence
Apply Now
Please submit your CV and a short cover letter outlining your experience and interest in the role.
We are actively building our team for upcoming work.
Even if there isn’t an immediate placement, successful applicants will be added to our priority talent pool for future opportunities.
4870 Cairns Remote Area Aboriginal and Torres Strait Islander Corporation
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RAATSIC’s Family Wellbeing Program team is growing, and we have an opportunity for you to be our new Family Support Worker – Level 3 – Family Wellbeing Program
The team are looking for a skilled and compassionate individual who is committed to providing high quality support to Aboriginal and Torres Strait Islander families, to help build their capacity to safely care for and protect children experiencing vulnerability.
About the program:
The Family Wellbeing Program has been designed to deliver a holistic, culturally safe, case managed approach. We deliver a coordinated mix of services from early intervention responses through to supporting children and families where ongoing child safety intervention is required.
Our Organisation:
RAATSIC is committed to the development and maintenance of a workplace culture that delivers culturally relevant and professional programs to clients with integrity.
• Our Vision is for RAATSIC to be that positive inspiration to make a difference in Aboriginal and Torres Strait Islander people’s lives
• Our Purpose is to empower Aboriginal and Torres Strait Islander families and their children to thrive and prosper.
• Our Values are Accountability, Empowerment, Collaboration and Inspire
Position Purpose:
Our new Family Support Worker will be based in community and/or in our Cairns office, the Family Support Worker will be required to travel regularly to remote communities across Cape York, primarily working in an allocated community.
Your primary role will be responsible for:
• Comprehensively and holistically assessing family needs.
• Building family capabilities and connections, using a culturally safe, holistic case management approach.
• Advocating for and leveraging support for a family from multiple service providers and promoting collaboration, information exchange and joint planning.
• Facilitating personal support and development, including information and advice, parenting skills development, building family cohesion and kinship connections, budgeting and household management skills development.
• Delivering practical services that address specific needs within the family.
Along with your dedication to supporting our Mob, you will also apply your exceptional community engagement experience to create and maintain strong and supportive relationships with stakeholders.
The Opportunity:
• Provide intensive family support through case management for children and families who are eligible for the program. This includes developing support plans, risk assessments, safety planning, advocacy, and referrals.
• Provide emotional and practical support, ensuring families feel supported and empowered decisions that enhance their safety and connection.
• Implement intervention strategies, ensuring timely and effective responses to immediate safety concerns.
• Ensure quality client records are accurate, factual, and kept up to date in appropriate database/s with all relevant documentation.
About You:
• Ability to maintain a high level of privacy and confidentiality practices and organisational policy procedures.
• Ability to work in a culturally respectful and competent manner, with Aboriginal and Torres Strait Islander’s young people, their families, and communities.
• Providing support to families and in their communities to actively be involved in self-determination and decision-making processes.
• Understand how domestic and family violence impacts Aboriginal and Torres Strait Islander people and communities and the challenges with accessing support services and safety.
• Understand and recognise different family structures and cultural uniqueness of individual and remote communities.
• Willingness to undertake professional development and increase skills.
• Have effective time management skills (punctuality, meeting deadlines, prioritising tasks).
• Be a productive, passionate, and positive contributor to an already established team that are dedicated to making a difference to vulnerable people’s lives.
• Have a proficient level of computer skills and ability to learn software programs efficiently.
• Be willing to regularly travel to Cape York communities that RAATSIC proudly deliver services and programs if the successful applicant is Cairns based.
If you are committed to working to support Aboriginal and Torres Strait Islander children, families and communities – look no further!
As a proud Indigenous community-controlled organisation, we strongly encourage applications from Aboriginal and Torres Strait Islander people and have previous experience working with Aboriginal and/or Torres Strait Islander people in remote communities. We offer leave loading, salary packaging and an Employee Assistance Program (EAP), as well as ongoing professional development opportunities.
Applicants must hold or be willing to obtain a valid Working with Children Check (Blue Card) and a current provisional or open Drivers Licence.
To Apply: Click the apply button on SEEK and provide a Resume and Cover Letter
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